Transcy: AI Language Translate , 5,661 条评论

整体评分
4.8
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    5,230
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    259
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    42
  • 0% 的评分是 2 星
    22
  • 2% 的评分是 1 星
    108
2022年2月10日

Hello, I find the app cumbersome. I deleted the app from my Shopify dashboard but the "box" is still popping up on my homepage. Would you please let me know how do I delete the app completely? Thank you.

Organics2Botanics
新西兰
2天 人在使用应用
OneCommerce.io已回复 2022年2月10日

Hi there,

I'm Emily from Transcy - Translate Language and Convert Currency Customer Support Team and we sincerely apologize for this inconvenience.

For your issue, I have seen that my colleague has sent you a follow-up email to explain more your case as well as some detailed guidance to resolve your case, please kindly check it for further help.

Looking forward to hearing from you soonest.

Regards,
Emily
Transcy - Translate Language and Convert Currency

2022年4月1日

no editing available on free plan or economy plan.........................................................................................................................

Fjer Home
奥地利
大约16小时 人在使用应用
OneCommerce.io已回复 2022年4月4日

Hi Benedikt,

This is Linda and we're deeply sorry for your unexpected experience with our app

In relation to your concerns as following:

1. For Free plan, all your contents will be translated by automatic translation, the translation from automatic translation cannot be edited

2. Economy plan, all your contents will be translated by automatic translation, but with advance language from this plan you can totally edit your translation. Hope this will clarify your concerns

I have seen that one of my colleague is reaching out you but unsuccessful, please check your email. Looking forward to hearing from you soonest

Regards,
Linda
Transcy - Translate Language and Convert Currency

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