Transcy: AI Language Translate
評價 (5,702)
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Transcy has incredible customer service and they are quick to respond. Mikayla and Cassie are soooo nice.
Brilliant support! The team helped us to add the language selector in the theme the way we wanted. We did not even had to contact our developer for the assistance, Transcy team did it for us! Thanks a lot!
Hi Anastasiia,
Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy - Translate Language and Convert Currency
I used the app to switch currencies and translation, any problem i got was rapidly attended by the support team which is very helpful!
Hi Jairo,
I'm Kate from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kate
Transcy - Translate Language and Convert Currency
Easy to use, easy interface and good service. Overall one of the best translator apps for shopify i have been able to find. The customer service and response time are also very good, so if you are looking for an app for your site, this is it!
Hi Jesse,
I'm Frederick. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Frederick
Transcy - Translate Language and Convert Currency
I absolutely LOVE IT! I had problems setting it up and Nana"s response was quick and she was very informative.
Great application, great support. They supported me to things I didn't think. I'm glad that the attractive staff supported me. Of course, the translation was also solid. Anyone will be fine because I was able to do it even if I am a beginner. Thank you very much.
Hi 佐々木隆一,
I'm Celina from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Celina
Transcy - Translate Language and Convert Currency
This app is very helpful, I'd like recommend to all of shopify seller, it could easily to fix many issues.
Hi WENXINYU,
Here's Ladonna from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Ladonna
Transcy - Translate Language and Convert Currency
This is the app of language and currency exactly I am looking for! I love the type of how it showing, and the UI design feels really comfortable. The customer service from Lisa helps me a lot! Thank you for your help and thank for the company's great work!
Hi Mike,
This is Jocelyn. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocelyn
Transcy - Translate Language and Convert Currency
Très bonne application, facile d'utilisation avec un service après vente au top. Je recommande fortement.
Hi Melissa,
Here's Jena from Transcy. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy by OneCommerce
I had several situation that I had to address when I first installed Transcy. Seri helped me through out the setup process and she was very attentive and understood my problem accurately. Very good communicator as well. Without Seri, I probably gave up on setting up Transcy. Thank you so much for all your help Seri!
The app itself is good. Language auto detection works, auto translation met my expectation (although, I have to edit a lot of auto translation and I expected that from the begging). What I love is that language and currency converter displays in the same menu box. This makes it easy for visitor to maneuver.
The shopify Main page couldn't be edited for some system limitation which Seri said they are working on it, so I am just waiting for that to happen.
Dear Hikaru-san,
This is Seri, and thanks so much for your feedback.
It's my pleasure to assist you, and as I informed via our existing live chat, our Dev is working on Main page issue with priority, and hopefully we can deliver a fix this week.
About translation quality, I informed our Dev team too to see if we have any resolution for it later.
I will keep you updated with our progress via our chat, and have a great week.
Best Regards,
Seri