Transcy: AI Language Translate , 5,655 則評價

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
    5,225
  • 5% 的評分為 4 顆星
    258
  • 1% 的評分為 3 顆星
    42
  • 0% 的評分為 2 顆星
    23
  • 2% 的評分為 1 顆星
    107
2023年1月7日

very friendly and helpful , it help me a lot to solve questions and issues, to avoid future problems !

digitalworldfit
德國
使用應用程式 8個月
OneCommerce.io 已回覆 2023年1月9日

Hi Hsiu,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

2021年6月18日

This app is very helpful, I'd like recommend to all of shopify seller, it could easily to fix many issues.

Giqiimy
英國
使用應用程式 8個月
OneCommerce.io 已回覆 2021年6月20日

Hi WENXINYU,

Here's Ladonna from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Ladonna
Transcy - Translate Language and Convert Currency

2022年11月12日

Très bonne application, facile d'utilisation avec un service après vente au top. Je recommande fortement.

Heyes Beauty
法國
使用應用程式 8個月
OneCommerce.io 已回覆 2022年11月15日

Hi Melissa,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

2022年4月1日

This is the app of language and currency exactly I am looking for! I love the type of how it showing, and the UI design feels really comfortable. The customer service from Lisa helps me a lot! Thank you for your help and thank for the company's great work!

12Goshair
中國
使用應用程式 8個月
OneCommerce.io 已回覆 2022年4月4日

Hi Mike,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

2020年7月7日

I had several situation that I had to address when I first installed Transcy. Seri helped me through out the setup process and she was very attentive and understood my problem accurately. Very good communicator as well. Without Seri, I probably gave up on setting up Transcy. Thank you so much for all your help Seri!

The app itself is good. Language auto detection works, auto translation met my expectation (although, I have to edit a lot of auto translation and I expected that from the begging). What I love is that language and currency converter displays in the same menu box. This makes it easy for visitor to maneuver.

The shopify Main page couldn't be edited for some system limitation which Seri said they are working on it, so I am just waiting for that to happen.

Envero Jewelry
美國
使用應用程式 8個月
OneCommerce.io 已回覆 2020年7月13日

Dear Hikaru-san,

This is Seri, and thanks so much for your feedback.

It's my pleasure to assist you, and as I informed via our existing live chat, our Dev is working on Main page issue with priority, and hopefully we can deliver a fix this week.

About translation quality, I informed our Dev team too to see if we have any resolution for it later.

I will keep you updated with our progress via our chat, and have a great week.

Best Regards,
​Seri

2022年4月14日

Great customer support that guarantees setting up the features work quickly. It's a really good app.

Déesse Padma
法國
使用應用程式 8個月
OneCommerce.io 已回覆 2022年4月16日

Hi Marie,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

2022年4月30日

App looks useful. Interface seems intuitive. Still trying to set up. Support was very friendly and responsive. Great service.

Đoàn Chả Ốc
美國
使用應用程式 8個月
OneCommerce.io 已回覆 2022年5月5日

Hi Hung,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

2021年7月29日

Good UX , easy to install, take time to translate but it does it very very well. Good JOB! appreciate the help

Ciani Club
美國
使用應用程式 8個月
OneCommerce.io 已回覆 2021年7月29日

Hi Edwin,

This is Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kaylin
Transcy - Translate Language and Convert Currency

2022年3月15日

I just used this app for my store, it is very easy to work with and it has all the features I need. Thanks to the good team of this app

googila
馬來西亞
使用應用程式 8個月
OneCommerce.io 已回覆 2022年3月16日

Hi Farahbod,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

2021年12月15日

This app is amazing. AI translation has saved so much time and also loads the respective language with the visitor's location. The support staff is also really helpful

Choudhary Gold
印度
使用應用程式 8個月
OneCommerce.io 已回覆 2021年12月16日

Hi Choudhary,

Here's Diego from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

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