評價 (5,704)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年7月27日

Great app! Great support! The application covers our needs by 1000%, and lightning-fast support resolves all issues very quickly.

Tatiana Tretyak Brand
阿拉伯聯合大公國
使用應用程式 7個月
OneCommerce.io 已回覆 2023年8月1日

Hi Tatiana,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

2023年4月10日

Great app. Customer support is perfect. Have been struggling with the button but they solved it all.

NJ Accessory/Buy Direct & Save
美國
使用應用程式 8個月
OneCommerce.io 已回覆 2023年4月12日

Hi BIBI,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

2021年12月17日

wow~great service team to help resolve theme incompatibilities and respond in a very timely manner! I decided to keep using the app!

FlexPedic Sleep
中國
使用應用程式 8個月
OneCommerce.io 已回覆 2021年12月17日

Hi Tom,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

2022年11月8日

I loved to communicate with Lee for Support Team, he was very nice, polite and provided great help with installing app for my store! :D I also enjoy using Transcy, works great and looks really good in store! :)

HOUSE OF SPIRIT
葡萄牙
使用應用程式 8個月
OneCommerce.io 已回覆 2022年11月8日

Hi Dimitriou,

Here's Kelly from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

2022年1月21日

Great support team ! Quick, attentive and patient.
I have asked for help multiple times and they have always managed to meet my requirements.

Whiskerit
葡萄牙
使用應用程式 8個月
OneCommerce.io 已回覆 2022年1月24日

Hi there,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

2023年8月5日

Great support from Lewis and his colleagues . They embedded the lingual switcher in on another place that was more confienant for me. The support team reacts ferry fast and that is one of the most important things for me.

Saliseal
荷蘭
使用應用程式 7個月
OneCommerce.io 已回覆 2023年8月7日

Hi Peter,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

2022年11月7日

I used this app to grow my business in international markets, and it has made access to an international store possible for my business with a small team. Costumer support was also very helpful in getting the app setup and fixing bugs encountered on integration.

Howlerz™
美國
使用應用程式 8個月
OneCommerce.io 已回覆 2022年11月8日

Hi there,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

2021年4月27日

I use it to automatically change the stores currency (with manual option still available as well). This worked great and was very helpful since most of my customers are from US which isn't where I'm. Their live chat was also very helpful in setting it all up. Great app for sure.

Nyola
加拿大
使用應用程式 8個月
OneCommerce.io 已回覆 2021年4月28日

Hi Tianna,

This is Madison from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Madison
Transcy - Translate Language and Convert Currency

2022年7月15日

Super l'application à très bien répondue à mes attentes et m'a aidé à traduire mon site en quelques clics. Le service client est très réactifs

Organink
法國
使用應用程式 8個月
OneCommerce.io 已回覆 2022年7月18日

Hi there,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

編輯時間:2023年1月4日

Very good customer service. Transcy was very helpful and quick with onboarding and helping me out in the start. Very nice people.

The World Game
斯洛維尼亞
使用應用程式 8個月
OneCommerce.io 已回覆 2022年5月24日

Hi Doni,

Here's Marcus. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Marcus
Transcy - Translate Language and Convert Currency