評價 (5,704)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年3月4日

Very good support, extremly fast and reliable. The app is great, many possibilities to customize individual languages. Keep up the good work!

VegaVegan
德國
使用應用程式 8個月
OneCommerce.io 已回覆 2022年3月6日

Hi Alexander,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

2022年3月13日

This is a great application, and the staff is very professional and quick to help me solve the problem. I believe this will help my store get more sales

uthaiagarwood
美國
使用應用程式 8個月
OneCommerce.io 已回覆 2022年3月14日

Hi Yuxin,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

2022年7月24日

Amazing support from Shen ! Just arrived on the app and directly proposed her help and guidance to go through all the synch stuffs. Thanks again ! Let's see know all the possibilities !

frenchdoors fr
法國
使用應用程式 8個月
編輯時間:2022年12月11日

Very pleased with this collaboration, prompt response via emails, effective assistance and excellent communication. Special thanks for Rosa who was dedicated in ensuring my request went through with success. Highly recommend.

sunforeye
沙烏地阿拉伯
使用應用程式 8個月
OneCommerce.io 已回覆 2022年12月13日

Hi NOOR,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

2021年8月20日

I have been using Transcy for a year or so, and I had a big issue with my shop after the latest update on August 18th, 2021. I did not have any control over my translations anymore and the AI was messing up my texts. Transcy helped me to get my problems fixed, so now I have full control over my content again. Really happy with that.

It's all in a nutshell
荷蘭
使用應用程式 8個月
OneCommerce.io 已回覆 2021年8月23日

Hi Esther,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

2021年10月19日

I used this app to help me. I got the help and my problem was solved as soon as possible. The stuff was really very professional and nice.

camitotebags
立陶宛
使用應用程式 8個月
OneCommerce.io 已回覆 2021年10月21日

Hi Diana,

This is Rowan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Rowan
Transcy - Translate Language and Convert Currency

2022年4月28日

Très bonne application. Et l'agent est vraiment disponible pour aider à trouver solution ! Je suis très satisfaite. Je recommande !

A-NIC Business
德國
使用應用程式 8個月
OneCommerce.io 已回覆 2022年5月5日

Hi Akofala,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

2022年9月2日

Amazing Support , Molly was Great ! she helped through all the steps. Even in the basic simple things

Chato
黎巴嫩
使用應用程式 8個月
2022年4月6日

Easy to use and set up, fast and personal customer service. Great for reaching different markets....

marlenemolinadesign
多明尼加共和國
使用應用程式 8個月
OneCommerce.io 已回覆 2022年4月13日

Hi Marlene,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

2022年5月16日

Best app and amazing support team !! They fixed my problem in not even 5 minutes. It is very helpful if you wanna sell in different countries

MyDubaiPerfume.com
羅馬尼亞
使用應用程式 8個月
OneCommerce.io 已回覆 2022年5月18日

Hi Iuliana,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency