Transcy: AI 語言翻譯

Transcy: AI 語言翻譯

評論 (2,659)

整體評分
4.6
各級評分數量
  • 91% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年8月12日

Very fast response, great

Lola Rose
香港特別行政區
使用應用程式 2年多
FireGroup 已回覆 2024年8月20日

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce

編輯時間:2025年6月3日

Teresa of customer support helped me a lot, she was capable, practical and detailed oriented.

The automatic bot that is suppose to "help" instead is nerve wracking, I was losing my head with it: a suggestion? CHANGE IT

Debonar Watches
波蘭
使用應用程式 接近4年
FireGroup 已回覆 2021年9月2日

Hi Brunam

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app. In case you still get confused about SEO translation function, please let our agent who is taking care your case know, so she can help you further.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

2024年11月13日

Quick and good support

Heartmade-INT
丹麥
使用應用程式 8個月
FireGroup 已回覆 2024年11月21日

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Best Regards
Mirabel
Transcy by OneCommerce

編輯時間:2025年3月3日

我用了這款插件非常好用,功能非常强大,支持所有页面翻译,支持全球的语言,还可以直接设置全球的货币,很方便,可以自動翻譯,也可以手動編輯。

Zikko
香港特別行政區
使用應用程式 3年多
FireGroup 已回覆 2021年12月30日

Hi Zhou,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

2024年11月22日

Great plugin, great support. Highly recommend.

solvelabs.world
英國
使用應用程式 3個月
FireGroup 已回覆 2024年11月28日

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io

Regards,
Jocelyn
Transcy by OneCommerce

2024年12月18日

Super Support quality

LizardWarehouse
立陶宛
使用應用程式 8個月
FireGroup 已回覆 2024年12月27日

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

編輯時間:2025年1月19日

Serenaa is Awesome. Transcy is not the easiest app to navigate when you have a large Shopify site in English and in German. But Serenaa was very patient and dedicated to fixing our issue. A bit slow because she had to reach out to her teammates to help fix our issue but she was able to get everything fixed and stayed with me the entire time on chat. Thank you Transcy and Serenaa for all your help and for getting our site fixed before we went live on Facebook in Germany!!!!!

Arwendayle
美國
使用應用程式 接近3年
FireGroup 已回覆 2024年3月12日

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

編輯時間:2024年6月4日

Quick and reliable support! Our store had a form issue for one of the languages, and Bo solved it in under 20 minutes.

Sinclair Technologies
加拿大
使用應用程式 2年多
FireGroup 已回覆 2021年12月20日

Hi Thiago,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

編輯時間:2024年9月16日

It has been nearly 2 years since we installed Transcy. I did a huge study among all translation apps, and, prior to working with them, we chose Transcy because it looked like their Services Vs Price seemed to be the best. After 4 months with them, I absolutely recommend this app for several reasons:
1. Customer support is instant and they solved all my issues. Always wanting to help and I always get everything fixed. If they don't fix it on the moment, some hours later they send us an email telling me it's done.
2. You have 5 languages for the smaller price, and it's easy to configurate. If you don't get to do something, they will always help you.
3. The app is easy to understand and content is translated automatically. 4. Best price vs service This is the ONE app I would never remove.

Its being more usable every update they do.

Congratulations to all the team. Always always receive an excellent customer support. Thanks to all the team.

Mywanderstore
西班牙
使用應用程式 2年多
FireGroup 已回覆 2022年3月10日

Hi Triana,

This is Jane. We understand your frustration and on the behalf of my team, we sincerely apologize for any inconvenience causing to your experience

In relation to SEO impact, we have seen one of my colleagues guided you how to remove URL handles translation, because this translation is one of the main causes leading to this kind of issue, please try to follow her way

Also it's important to us that you feel heard and understood, and we want to assure you that we're committed to finding a resolution that works for you. We have seen that one of our colleagues is reaching out you, please let them know if you need further support

Hope to hear from you soon

Regards,
Jane
Transcy by OneCommerce

2024年11月21日

一款很强大的翻译插件,所有内容都可以自动或者手动翻译,高效的客服团队,能够迅速的回答你所有问题,非常推荐

Haimont
中國
使用應用程式 15天
FireGroup 已回覆 2024年11月28日

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@transcy.io

Regards,
Selina
Transcy by OneCommerce