評價 (5,742)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
編輯時間:2021年9月16日

I am glad that I have finally found a solution for my store and can participate in the world arena. This application solved my problem in an instant. And when I was literally frustrated at first when I couldn't get it to work and was ready to give up the app already if it weren't so good and helpful to the team who helped me on these issues, I sincerely thank you for helping me. Thank you.

amorantes
芬蘭
使用應用程式 6個月
OneCommerce.io 已回覆 2021年9月16日

Hi Margo,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

編輯時間:2021年10月16日

I use the app for translating from German to English and for currency conversion € to US$. The result is very good, even if you have to manually edit/translate some passages. This happens with hard-coded texts and/or texts for data protection etc. when too complicated word/character combinations make the translation impossible. However, the app offers a warning so that you don't have to search for a long time. I also had a technical problem that was solved quickly and very professionally by Customer Service! Thank you for that.
All in all, I am very satisfied with the result so far.

italiving
德國
使用應用程式 6個月
OneCommerce.io 已回覆 2021年10月18日

Hi Ralf,

Here's Doris from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Doris
Transcy - Translate Language and Convert Currency

編輯時間:2022年8月2日

Its a very good app, easy to use and helpful customer service!
Thanks a lot to Cassie, she has been the best help. Now everything work great. This app was better for my shop, because I need to translate multiple languages, convert currency and most important I can edit some automatic translating mistakes. A few problems I did come across is that I can't edit third party auto translation which is a headache and they need to look into this asap.

WãHat
阿拉伯聯合大公國
使用應用程式 6個月
2022年10月10日

Awesome service, this is my first use of it, the customer service helps me set step by step. I can set it by myself for another site.

keychron germany
香港特別行政區
使用應用程式 6個月
OneCommerce.io 已回覆 2022年10月11日

Hi Xu,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

2022年12月9日

Very good guidance through the whole process. Especially as someone new to business I needed explanatory steps and I had them.

Cerberus Leash
希臘
使用應用程式 6個月
OneCommerce.io 已回覆 2022年12月13日

Hi Marios,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

2023年1月2日

I have had the pleasure of speaking to Eloise tonight. Eloise reached out to me first addressing an issue I had (I have never tried that from a customer service before!), and help me with that plus extra. I became really happy and she saved my night. Thank you for the best service! :-)

BY MINELLA
丹麥
使用應用程式 6個月
OneCommerce.io 已回覆 2023年1月3日

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

2022年3月21日

The app works very well. The support reacts very quickly. I can unreservedly recommend the app. The translation works perfectly. The app is exactly what I was looking for.

Shirtyneers
德國
使用應用程式 6個月
OneCommerce.io 已回覆 2022年3月25日

Hi Marion,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

2021年10月12日

Very good, the problem is solved quickly. I will give priority to similar products. In short, it is my first choice

Car Wrap Store
中國
使用應用程式 6個月
OneCommerce.io 已回覆 2021年10月12日

Hi YANGHU,

Here's Fiona from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Transcy - Translate Language and Convert Currency

2022年3月22日

J'ai utilisé cette application pour traduire mon site. C'est simple et rapide. Et j'ai eu une assistance immédiate dès que j'ai rencontré une difficulté.

nosjoliescocottes
法國
使用應用程式 6個月
OneCommerce.io 已回覆 2022年3月25日

Hi Emeline,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

2021年9月15日

Transcy is so easy to set up and has great customer service!! A must have APP, I definitely recommend!

A little Spoiled
美國
使用應用程式 6個月
OneCommerce.io 已回覆 2021年9月16日

Hi Mary,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency