Transcy: AI 語言翻譯

Transcy: AI 語言翻譯

評論 (5,960)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2021年5月21日

It would be great if there were five languages free so we could make more money to upgrade to a price package.

No Bull Health and Fitness
美國
使用應用程式 大約1年
OneCommerce.io 已回覆 2021年5月24日

Hi there,

This is Elisa from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you for your review as well as feedback.

For free plan, although ...

2022年1月21日

The app is quite intuitive and easy to use. I would still have liked to receive by email after the installation a short guide of the steps to properly install the application. However, I received help very quickly from Lisa to help me integrate the application into my theme (which is not supported by the application). The application translated the majority of my products well, but I had to ...

Au Beau Pré
加拿大
使用應用程式 大約1年
OneCommerce.io 已回覆 2022年1月24日

Hi Sarah,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you for your review with our app.

As usual, our app will ...

編輯時間:2022年10月5日

Great app! Currency and language all in one solution. Love the fact that it changes language based on where the customer is located. Support is always there to help and replies are speedy! Will definitely recommend this app 05/10/2022 - Transcy recently had an update which resulted in some of my currencies showing 3 decimals. I have contacted support and got the following reply " Sorry this ...

Stitchdelight.net
南非
使用應用程式 大約1年
OneCommerce.io 已回覆 2022年1月25日

Hi Gidion,

I'm Marcus from Transcy and we're sorry for any inconvenience causing to your experience

In relation to your issue, around 2 months ago, we have updated our app by ...

編輯時間:2023年5月27日

I uninstalled this app after using 10 months. So many issues occurred and made me so upset all the time. It was just the waste of time and money. But I would like to say thank you to Johnson. He was the only person who tried to understand the issue correctly and help me. But he was busy and not always available. Transcy should hire more advanced customer support like him. He did not hurt my ...

小鳥雑貨専門のお店 スウィート・バーディー・ブティック
日本
使用應用程式 10個月
編輯時間:2022年11月22日

Your customer support team and dev team are very helpful and efficient. We really appreciate your assistance. After using the app for months, we are able to manage most of the situations when using it, of course there are things of the app that need improvement, but with your hard work and good service attitude, we believe Transcy will continue to thrive!

Zupplo Creative Life Store
香港特別行政區
使用應用程式 8個月
OneCommerce.io 已回覆 2022年4月4日

Hi Peggy,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy ...

2023年12月30日

We really liked the app, but unfortunately, it doesn't suit our needs. We have built our store using GemPages, and it doesn't allow for manual translations or amendments to translated content on GemPage. This lack of functionality renders app useless. This limitation should be clearly stated in the advertising. They offer a 30-day money-back guarantee; we'll see if this is just a sales tactic or ...

Nordicon Limited
香港特別行政區
使用應用程式 7個月
OneCommerce.io 已回覆 2024年1月1日

Hi there,

My name's Saha from Transcy. We appreciate your feedback about your experience when using Transcy

In relation to your main concern, because we have not yet ...

編輯時間:2022年10月31日

They ask you to review straight after you set up the account and I've had to come back an edit my review again now. I am a premium user and the app itself is indeed really helpful for me and I will continue to use it but it does have some issues. The customer service is very nice. Super nice. But some of them really don't really know anything if you have a genuine problem. And being nice just ...

Big Dream Boat Man Coron
英國
使用應用程式 6個月
OneCommerce.io 已回覆 2022年9月5日

Hi Oliver,

I'm Lauren and we sincerely apologize for your unexpected experience with our app

Regarding to your main concerns as following:

1. For support skills regarding to ...

編輯時間:2022年11月7日

Updated feedback after some months of using the Transcy app: I would give 5 stars to the team, AMAZING team, but the app itself is starting to get on my nerves seriously. Ok fine, the team is proactive and you can join them 24/7, they're polite and they fix most of the problems quite fast, but... new problems are showing up all the time! Things that were fine suddenly got translated wrong, ...

Ruby Mardi
加拿大
使用應用程式 6個月
OneCommerce.io 已回覆 2022年5月17日

Hi Ruby,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to ...

編輯時間:2023年1月25日

First 2 weeks: 5 stars:
This is the best service I have ever received on an app. I was very shy with all the different translation apps, and in the end I choose this one because of the price and that you are not charged for the AI translation. I would suggest it is best to have your store base language in english, I unfortunately did not have. But the app easily allows you to manual change the ...

greensandglobe
荷蘭
使用應用程式 5個月
2022年10月5日

außer einige Schönheit Fehler, ok. Die Übersetzung schlägt fehl bei größere Texte, die Geo Location sollte nicht nur den Standort sondern auch die Lieferadresse berücksichtigen, weil sonst falsche Versandkonditionen benutzt werden, am besten sollte der Kunde wählen können vor den Check Out.

Ikram Bellanova Cosmetics Shop
德國
使用應用程式 5個月
OneCommerce.io 已回覆 2022年10月6日

Hi Livio,

I'm David from Transcy and we're sorry for any inconvenience causing to your experience

Regarding to your issue as following:

1. As you mentioned "The translation ...