評價 (5,742)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年3月12日

Viollete from Customer Service is the best, helped me so quick, made this hard set up an easy, also they know more than devs, they customized the switcher how i wanted. 5 of 5!!!!

ONBOK
美國
使用應用程式 6個月
OneCommerce.io 已回覆 2023年3月16日

Hi Rosende,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

2022年6月24日

Not started using the product much yet, nor has my cusmtours but the customer support has been great and set up all up for me within 10 mins of downloading the app and very good on chat as well to keep me updated

Boujee People
英國
使用應用程式 6個月
OneCommerce.io 已回覆 2022年6月29日

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

2022年12月17日

Great platform and super fast support. Thanks Shen for mind blowing support and business development help.

Carpetde
土耳其
使用應用程式 5個月
OneCommerce.io 已回覆 2022年12月20日

Hi Mert,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

2022年7月7日

Easy to use, easy to customize the language / currency changing widget, great customer service, would recommend!

Lampnaut
美國
使用應用程式 5個月
OneCommerce.io 已回覆 2022年7月18日

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

2022年2月21日

it was really helpful for me. i needed to set it on header and they helped me to do it.Thank you soo much

sissiottostyle
義大利
使用應用程式 5個月
OneCommerce.io 已回覆 2022年2月22日

Hi Federico,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

2022年10月18日

Customer service agent Fanny was super helpful and made sure my problems were solved immediately. Thank you so much for your help!

Svakom Store
香港特別行政區
使用應用程式 5個月
OneCommerce.io 已回覆 2022年10月19日

Hi Trista,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

2021年12月17日

Devs are very responsive and helpful. Great app so far and works just how we need it. Thanks to the team for helping!

The Powder Shampoo
新加坡
使用應用程式 5個月
OneCommerce.io 已回覆 2021年12月17日

Hi Lynn,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

2021年12月12日

I use this app to translate my store to Spanish and Portuguese. I think that the app is easy to use and the customer support is fast and very friendly. I have talked to Lisa several times and it's nice to know that there is a real person answering my questions. I wanted to expand my sales to South America and this app lets me do that by changing the language and the currency for one small fee monthly. I think it's worth it and I give 5 stars.

Totally About Animals
美國
使用應用程式 5個月
OneCommerce.io 已回覆 2021年12月13日

Hi Luana,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

2022年6月27日

I really like this app. it helps me a lot for my global store. I tried some ways to translate my pages. This is the most efficient method.

InHand Networks
美國
使用應用程式 5個月
OneCommerce.io 已回覆 2022年7月4日

Hi Ming,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

2021年12月15日

I used the app and help me out. I love it. Good app and good customer service. I will recommend it to my friend.

VLAND VIP
中國
使用應用程式 5個月
OneCommerce.io 已回覆 2021年12月16日

Hi there,

I'm Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Neil
Transcy - Translate Language and Convert Currency