評價 (5,702)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年2月7日

Just started using it, and their team has been super helpful navigating technical problems.

Factory Direct Dental
加拿大
使用應用程式 大約1小時
OneCommerce.io 已回覆 2024年2月23日

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2024年1月27日

Just starting, but looks good and support is great.

ProviThor
荷蘭
使用應用程式 大約9小時
OneCommerce.io 已回覆 2024年2月6日

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

編輯時間:2024年3月7日

I am very happy with the support i got from them. I had several problems on my website, but they did everything they could to help me and it was solved! Thank you for fast and good help that i couldn't have solved myself!:)

Crateit
丹麥
使用應用程式 7個月
OneCommerce.io 已回覆 2023年8月3日

Hi Martin,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

2023年11月17日

Sereena from the support team was very helpful and answered all my questions in a very short time! Thanks for that, now all is solved (for now)! :)

Cirer
德國
使用應用程式 接近2年
OneCommerce.io 已回覆 2023年11月28日

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

2023年8月9日

Highly recommended!
Transcy is a game-changer for language translation, and their customer support is simply amazing. The app's translations are accurate and cover a wide range of languages, making it a go-to for my communication needs. What really impressed me was their customer support. Quick, helpful, and dedicated, they resolved my query in no time. Transcy and its exceptional support have won me over completely!

CHADO
瑞士
使用應用程式 接近2年
OneCommerce.io 已回覆 2023年8月17日

Hi Sylvia,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

2024年1月25日

Their support is persistent and helps solve all problems.

Thanks!

Shop Lumivara
澳洲
使用應用程式 2天
OneCommerce.io 已回覆 2024年2月6日

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

2023年10月3日

The support Team is amazing! Harwin helped me out in no time and he understood my needs. really straight forward and awesome support! huge thanks again to Harwin! keep the great work up Team!

Lumyleash
瑞士
使用應用程式 5個月
OneCommerce.io 已回覆 2023年10月5日

Hi David,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

2023年8月17日

Support to set up the dropdown selector within our theme was done quickly. Needed assistance with another setting to disable the popup selector and Polaris check our setup and showed us how to disable it. Again quick assistance. So far the app works well. I would suggest reaching out for assistance if you aren't sure how to use the app.

Weldental
美國
使用應用程式 9個月
OneCommerce.io 已回覆 2023年8月23日

Hi Ron,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

編輯時間:2024年3月29日

Didn't work correctly (only showed 2 currencies on the switcher, but I had selected all currencies)

Switcher is ugly imo as well.

Gamer Tech
葡萄牙
使用應用程式 28分鐘
OneCommerce.io 已回覆 2024年3月29日

Hi Miguel,

This is Brian from Transcy and we personally apologize for any inconvenience causing to your experience

- As per check, seem that you have not contacted us via live-chat or email yet so may I know if you had this issue while setting up the app via Quick set-up or directly in our Localization setting?

- Hopefully you can consider reinstalling the app and give us a chance to help you out of this issue.

- One of our colleagues is reaching out you but unsuccessful, she gave you clear explanation on your case, please kindly check your email and let her know if you need further support

Regards,
Brian
Transcy by OneCommerce

2023年8月11日

Great customer service. They make a new design for my request I really recommend this easy app. Try it and you will love how it easy and cheap

FASHIONME.ME
埃及
使用應用程式 10個月
OneCommerce.io 已回覆 2023年8月17日

Hi Ahmed,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce