Transcy: AI 語言翻譯

Transcy: AI 語言翻譯

評論 (5,960)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2021年8月19日

Just Started seems really good.
Easy to operate and looks easy.
I used other translate apps and it was not good.
But this one I shall carry on using.
I hope this helps customer.

GOTA Records
日本
使用應用程式 4個月
OneCommerce.io 已回覆 2021年8月19日

Hi there,

This is Donna from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.

However you left us with 3 star ...

編輯時間:2021年10月25日

it's not easy to use at first but with some help it's fine. The person who helped me understood my problems and answered all my questions.
The only small problem is that you cannot change the currency on checkout. I don't have the possibility to have shopify payment in my country so it's a shame.

Top of the Dome Headwear
瑞士
使用應用程式 2個月
OneCommerce.io 已回覆 2021年10月25日

Hi Bayane,

I'm Vincent from Transcy - Translate Language and Convert Currency Customer Support Team and we sincerely apologize for the inconvenience causingto your store.

For ...

2021年7月24日

Trying to get the languages to work on shopify from the app was confusing, then when the agent would send a screen shot on what to do, it would come with an error msg 404 and it was just to much to go through for something as simple as changing the languages

HoocMeUp LLC
美國
使用應用程式 2個月
OneCommerce.io 已回覆 2021年7月26日

Hi Deleecha,

I'm Joyce from Transcy - Translate Language and Convert Currency Customer Support Team and we're deeply sorry for the inconvenience caused to your store.

...

編輯時間:2021年10月8日

One of the good apps, but not for Arabic ,I faced some problems in arabic translation like duplicating the words and prices , the support team were so great and helped me alot to solve some of the problems i had but eventually i deleted the app to get rid of the problems that can not be solved.

Layobaz
沙烏地阿拉伯
使用應用程式 大約2個月
OneCommerce.io 已回覆 2021年9月8日

Hi Layobaz,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that ...

編輯時間:2021年10月14日

Updated review: After the documentation of the issues during setup and soon after. Grace has really gone above and beyond to help us with our translation. We had to get a developer to implement the checkout but Grace was able to help us in other regards, it hasn't been a smooth road by any means but Grace is a huge asset to her company. One of the most frustrating experiences with any app support ...

Sand Dollar Dubai
阿拉伯聯合大公國
使用應用程式 大約2個月
OneCommerce.io 已回覆 2021年10月11日

Hi Lucy,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team and we're deeply sorry for any inconvenience causing to your store.

For ...

編輯時間:2023年1月18日

I am not very satisfied with the App, because it can only translate 1000 products, in our shop there are more than 13000. It means that the remaining products are not translated for the seo and other functions.
On the other hand, the assistance is excellent.
Kind and competent staff.

RacingBike
義大利
使用應用程式 大約1個月
OneCommerce.io 已回覆 2023年1月19日

Hi Carlo,

I'm Bellamy from Transcy and thanks for your feedback

In relation to your concern, we're aware that this limitation might affect your business demand so we're ...

2022年5月27日

At first when I started with this app it was really good (for a French translation), few words needed to be corrected but that was okay. Whenever I needed to correct a wrong translation, some bugs in the code appear and I had tags in the middle of my titles or texts. The team was amazing correcting them every time. The only downside I have is that the same bug appeared on my home page (same wrong ...

NatuKari
加拿大
使用應用程式 大約1個月
OneCommerce.io 已回覆 2022年5月30日

Hi there,

This is Jocelyn. Thank you so much for feedback.

Regarding to your issue, I have seen that one of my colleagues has sent you follow-up emails, please let them know ...

編輯時間:2022年3月23日

Au début je trouvais l'appli top, malheureusement elle change la devise de votre site (elle a mit la mienne en euro) alors que je ne travaille pas en euro. Le point positif est que le service client est assez réactif

BEEBUZZ
法國
使用應用程式 24天
OneCommerce.io 已回覆 2022年3月2日

Hi Camille,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we ...

2023年4月29日

Not the best app out there but customer service is always here to help so that is a big plus. It just takes time to set up and is too expensive for the services it provides (automatic translations are not good so you most likely will have to translate a lot of the website yourself or using a translator)

Pawradise
荷蘭
使用應用程式 14天
OneCommerce.io 已回覆 2023年5月8日

Hi Andrea,

Here's Oriana from Transcy and thanks so much for your feedback

We're constantly improving AI translation to be better. Also we're glad to inform the new function ...

2022年7月13日

越境ECを始めるためにこのアプリをダウンロードしました。とても素晴らしいサポートがあり、助かっています。まだまだ理解ができない部分が多くありますので、サポートを受けながら始めてみたいと思います。すこし、評価の記入を促すのが早いかと思います。

侶 TOMO 
日本
使用應用程式 13天
OneCommerce.io 已回覆 2022年7月19日

Hi there,

I'm Scott. Thanks for your feedback about our app.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your ...