Transcy: AI 語言翻譯

Transcy: AI 語言翻譯

評價 (5,918)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年8月17日

Transcy is a very good Tool. It would be great if we would be able to translate the text or the customs pages. Right now i only can translate the landing page and the title of customs pages.

De Leeuw Guitars
法國
使用應用程式 2年多
2022年1月20日

Great customer service! They help me to set up the app. They were very fast to respond! Thank you so much!

Amanora Studio
美國
使用應用程式 2年多
OneCommerce.io 已回覆 2022年1月24日

Hi Lisandra,

I'm Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Timothy
Transcy - Translate Language and Convert Currency

2021年3月13日

Very helpful!
Love the fact that you can have a small plan for free (having 2 languages is very important for me, but I don't have the budget of a big enterprise). The only thing is that the system is a little slow (it doesn't seem to slow down my shop - it's actually slow when I need to translate my stuff...). But otherwise, the support staff is super efficent and quite sweet.

juliechantal
加拿大
使用應用程式 2年多
OneCommerce.io 已回覆 2021年3月15日

Hi there,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. Regarding to your concern, our Dev team is checking on and improving it to increase the loading page when you switch into other languages.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

2021年6月26日

I used the App to help me to translate my online store and it is easy to install and works very well. I would like if the free pack had at least 2 language available to use.

GeoRaElegancy
英國
使用應用程式 大約2年
OneCommerce.io 已回覆 2021年6月28日

Hi Sunira,

I'm Kate from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We got your feedback about free plan with 2 target languages instead of one. However, for free plan, we are offering not only basic features for language translate and currency converter but also all premium functions for testing within 7 trial days. We hope you have a good experience with our Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Transcy - Translate Language and Convert Currency

2021年4月1日

Works fine. Simple as that. :)
Support is always online and is very experienced.
I was having some difficulties but all solved thanks to the developers.

Fanfiber.com
荷蘭
使用應用程式 大約2年
OneCommerce.io 已回覆 2021年4月1日

Hi Wout,

Here's Evans from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Evans
Transcy - Translate Language and Convert Currency

2022年7月27日

Garlic was amazing, the platform works pretty well even if i don't understand why you have to get the platinum subs. to get out "powered by Transcy"

highnessdistribution
義大利
使用應用程式 大約2年
2021年2月25日

Customer service is great, Lisa helped me very promptly to modify the settings and I didn't need to stress about it. 24/7 Customer Service is very real, and very efficient. Would recommend.

Bella Hair CA
加拿大
使用應用程式 大約2年
OneCommerce.io 已回覆 2021年2月25日

Hi there,

I'm Scarlett from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Scarlett
Transcy - Translate Language and Convert Currency

編輯時間:2024年1月26日

It works, and when it doesn't work their customer service is always live to help. So it can sometimes be frustrating is logical things don't work rightaway, but fortunately their customer service can solve the issues.

Van De Zotte Perfume
荷蘭
使用應用程式 大約2年
OneCommerce.io 已回覆 2022年1月13日

Hi Joeri,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

編輯時間:2021年8月31日

The team was a great help. I have had there help 2 or 3 times. I definitely recommend getting them to help you.

D R Distributors
加拿大
使用應用程式 大約2年
OneCommerce.io 已回覆 2021年8月31日

Hi Dwayne,

This is Adela from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Adela
Transcy - Translate Language and Convert Currency

2021年8月31日

The customer support for Transcy is very good, always aiding in solving tech issues in a few days. Regarding the interface of the app, it is slightly slow to translate and there may be some issues that arise. However the staff will be there to aid in solving them as mentioned.

KOMME K5
新加坡
使用應用程式 大約2年
OneCommerce.io 已回覆 2021年8月31日

Hi KOMME,

This is Keisha from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate you taking the time out to share your experience with us.

For your concern as "it is slightly slow to translate", as usual our app will translate your store almost immediately after your page is fully loaded. Another concern is that because some issues is related to technical issue, so it needs Dev to check and fix it, it's hard to avoid delay but once your issue is raised, we will try to resolve it as soon as possible.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Keisha
Transcy - Translate Language and Convert Currency