評價 (5,701)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年8月9日

Great service through the chat! Very easy to use from the start. I use the basic plan to translate to Spanish. It work perfectly

Vocco
西班牙
使用應用程式 大約2個月
2021年10月7日

Excellent customer service, quick to respond, and the app works great
Thank you Lynn for your excellent service

MOSD STOR
沙烏地阿拉伯
使用應用程式 大約2個月
OneCommerce.io 已回覆 2021年10月8日

Hi Saeed,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

編輯時間:2022年5月30日

Don't doubt it, this is a great app, mostly accurate and wonderful customer service! Is worth the money and it will save you the translation headache.

Tatana
德國
使用應用程式 大約2個月
OneCommerce.io 已回覆 2022年5月10日

Hi Karla,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

2022年8月26日

I installed Transcy and got the best support that I've ever had. I was contacted immediately and helped through the setting up process. Now Transcy's solution is a vital part of my web-store

Sadam clothing
愛沙尼亞
使用應用程式 大約2個月
2022年6月30日

Very good customer support and good translation from an app. I definetly recomend it if you have a store and tryna scale it up .

EyagShop
希臘
使用應用程式 大約2個月
OneCommerce.io 已回覆 2022年7月4日

Hi STAVROS,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

2022年11月2日

Nice and smooth app, the customer support Vani helped me throughout the setup.. i surely recommend this for all stores

Ornaments Base
奈及利亞
使用應用程式 大約2個月
OneCommerce.io 已回覆 2022年11月4日

Hi John,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

2022年2月11日

FIRST DAY USING THIS APPS AND ALREADY AMAZED BY THE SUPPORT TEAM, THEY ARE READY TO HELP AND PROVIDE YOU A SOLUTION.

SoraGlowSkin
英國
使用應用程式 大約2個月
OneCommerce.io 已回覆 2022年2月14日

Hi Franck,

This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

2022年6月14日

I used this app to solve the error in our translation. They did it quickly. Communication was very kind and helpful.
Thank you very much!

Distinguish Me
立陶宛
使用應用程式 大約2個月
OneCommerce.io 已回覆 2022年6月14日

Hi Justina,

Here's Emma. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy - Translate Language and Convert Currency

2022年10月24日

I am delighted! From the moment I installed it, one of the team, in my case Shen, helped me with the whole process.
She guided me with the steps to follow and her team was able to customize the view so that the button did not modify the design of my ecommerce. 100% recommended

ARBONIES
西班牙
使用應用程式 大約2個月
OneCommerce.io 已回覆 2022年10月25日

Hi Sara,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

2022年10月8日

Die App ist bei uns noch in der Testphase aber scheint auf den ersten Blick sehr gut!
Kundenservice ist sehr gut, freundlich und schnell.

femaleartmarket
奧地利
使用應用程式 大約2個月
OneCommerce.io 已回覆 2022年10月10日

Hi Nadine,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce