整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年1月23日

I have only just started using this app. The customer service so far has been 10/10. They have made suggestions on how they can help me without me even asking them first. they are all over it.

LOVEBYT
澳洲
使用應用程式 大約2個月
OneCommerce.io 已回覆 2022年1月24日

Hi Tash,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

編輯時間:2022年9月13日

For now this app seems to be working well, easy to configure, and the support is really active and helping. Thanks to Jennifer.

The Grand Warehouse
法國
使用應用程式 大約2個月
2022年12月29日

Mega genialer Support von Shen!
Normalerweise schreibe ich nie Rezessionen bzw. Erfahrungsberichte. Aber hier muss ich eine Ausnahme machen. Solch einen support für die Einrichtung der Übersetzungsfunktion habe ich noch nie gesehen. Einfach nur genial, hat alles innerhalb von ein paar Minuten geklappt und funktioniert tadellos auf meiner Seite. Somit kann ich endlich auch international die Produkte vernünftig präsentieren und für alle ist es verständlich.
Würde diese App & den Support immer wieder weiter empfehlen!

Piranha Outdoor
德國
使用應用程式 大約2個月
OneCommerce.io 已回覆 2022年12月29日

Hi Daniel,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

2022年11月19日

Usei este app para me ajudar a alcançar mais pessoas. O suporte foi incrível. Ela é muito profissional, fiquei surpreendido com a rapidez e qualidade na resolução do problema. Obrigada.

Pet Care Fluent
維德角
使用應用程式 大約2個月
OneCommerce.io 已回覆 2022年11月21日

Hi Nivaldo,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

2021年10月23日

I am having a nice experience so far with this app, it's simple to use. I started with the free version then switched up for a paid option because I wanted to add more languages and currency. I recommend!

MBE Nails Suisse
瑞士
使用應用程式 大約2個月
OneCommerce.io 已回覆 2021年10月25日

Hi Brenda,

Here's Timothy from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

2022年2月18日

Jennifer helped me out and was really understanding.Was resolved in 5 minutes top employee for sure.

Fluorescence
澳洲
使用應用程式 大約2個月
OneCommerce.io 已回覆 2022年2月21日

Hi Nick,

This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

2022年10月18日

It's a very nice application. Now I can add different languages ​​to my site. Customer service is outstanding! Thanks for everything Molly, you were great!

DiaLamp - Charming lights for you!
英國
使用應用程式 大約2個月
OneCommerce.io 已回覆 2022年10月19日

Hi Atakan,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

2022年10月6日

actually, i used many apps to translate my languages and currency in an easy way for customers finally I found this excellent app which is very good translator and has an epic staff

BahrainSpark
巴林
使用應用程式 大約2個月
OneCommerce.io 已回覆 2022年10月10日

Hi SAAD,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

2022年11月16日

Great customer service. Ms. Dory was a really kind and patient person and helped me with everything.

Findandbuys
美國
使用應用程式 大約2個月
OneCommerce.io 已回覆 2022年11月17日

Hi Brianna,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

2022年7月19日

Ayden did a perfect job for me he helped me very much and the setup was no problem with his advice. i am happy that i choce Transcy

Vameria
德國
使用應用程式 大約2個月