整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年1月12日

I chose $19.9. This software is very easy to use, and the function control interface is very clear. The most important thing is that I have received very high-quality service from the software team. Every time, the technical customer service team can reply to my messages in a timely manner and solve my problems efficiently. Even if some problems are more difficult, they will try their best to help me find the reasons and give reasonable and sincere suggestions. When I need to wait, I will be notified in advance, instead of making me feel annoyed because I don't know the situation. In general, this is an excellent software, and it also has a group of excellent technical service teams. Choose them with confidence.

VG sports
中國
使用應用程式 大約2個月
OneCommerce.io 已回覆 2023年1月13日

Hi there,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

2021年10月14日

The product is very easy to use, the customer service responds quickly and patiently explains and helps solve the problem. Hope the next version can achieve more functions!

Arison Lashes
英國
使用應用程式 大約2個月
OneCommerce.io 已回覆 2021年10月14日

Hi 周传帅,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

2021年9月8日

Perfect service, in time and effective, Five stars recommend, easy to use and good support service. more recommend

Magicshinestore
中國
使用應用程式 大約2個月
OneCommerce.io 已回覆 2021年9月8日

Hi there,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

2021年8月3日

Super App, ausgezeichnete Hilfe bei Problemen, Ich Liebe diese App.
Anfangs hatte ich Probleme, mir wurde aber schnell und gut geholfen.

Dressing Rooms
德國
使用應用程式 大約2個月
OneCommerce.io 已回覆 2021年8月3日

Hi Peter,

This is Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Mirabel
Transcy - Translate Language and Convert Currency

2021年1月28日

Transcy offers a very kind service and quick help! Issues were resolved quickly. Thank you Muffin from Transcy!

Skinmeister
瑞士
使用應用程式 大約2個月
OneCommerce.io 已回覆 2021年1月28日

Hi there,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

2022年11月18日

Really helped me well with their support and i would recommend their services to other people definitely

yellowcartoonz
荷蘭
使用應用程式 大約2個月
OneCommerce.io 已回覆 2022年11月21日

Hi Jur,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

2022年8月1日

I have used this app to help me perform translations from Japanese to English for my website, I really like how it handles language translation, it has helped a lot in growing our website business, it would be great if it could load translations quickly.

kakichic
中國
使用應用程式 大約2個月
2022年12月20日

Support client très rapide et simple. Prise en charge très complète je recommande vivement cette application !

DodoKawaii
法國
使用應用程式 大約2個月
OneCommerce.io 已回覆 2022年12月20日

Hi Kenniche,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

編輯時間:2021年12月16日

I've been using this app for about a month now, and so far their customer service has been phenomenal. My rep Lisa has been extremely responsive, and has already helped with a number of issues with getting everything up and running. Any time I have had a technical issue or question (which has been frequent), Lisa responds in ten minutes or less and has most issues figured out within 30 minutes so I can keep working! Literally cannot recommend this app enough, especially for small businesses.

Naturasil
美國
使用應用程式 大約2個月
OneCommerce.io 已回覆 2021年11月3日

Hi Maggie,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

2021年3月9日

This app helped my with my issues and also gave me support for free. Only thing missing is the ability to send order confirmations depending on language.

Dash Finesse
丹麥
使用應用程式 大約2個月
OneCommerce.io 已回覆 2021年3月10日

Hi there,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your comments, we're really happy to know that you love our app & support.

Regarding to your concern, we will note this and forward to my concern team to check it for future update. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency