整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
編輯時間:2021年4月30日

Little bit slow and sometimes gets stuck, but overall great app. very helpful customer service. will continue to use it.

Yami Bunny+
荷蘭
使用應用程式 大約2個月
OneCommerce.io 已回覆 2021年5月4日

Hi Shahainy,

My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

In relation to your concern "Little bit slow and sometimes gets stuck", you please elaborate it, so we can help you further. As we have checked and seen that you're having an active chat with my colleague, please let them know.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Transcy - Translate Language and Convert Currency

2022年6月21日

I just installed this app 5 minutes back and I had absolutely no clue. i just requested for help in the live chat and Flora came to my rescue. She helped me with it so well the process was so smooth and my entire website is translated in no time! i have been dreading this task but if i knew it would be this easy i would have done it long time back. thanks a million Flora & Transcy. Hope you always provide us this level of support.

Munchbox
沙烏地阿拉伯
使用應用程式 大約2個月
OneCommerce.io 已回覆 2022年6月22日

Hi Ihab,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

2023年5月29日

I had a great experience with Flora from their customer service. She was very helpful and professional and fast to solve my inquiries. She answered all my questions clearly and politely and gave me useful advice. I appreciate her dedication and kindness. I would recommend Flora and their company to anyone who needs their services.

SmartSellz
丹麥
使用應用程式 大約2個月
OneCommerce.io 已回覆 2023年6月1日

Hi Dipanjan,

I'm Justin from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Justin
Transcy by OneCommerce

編輯時間:2021年8月14日

The APP is excellent, my store had a problem of changing prices on its own, this APP it immediately solved the problem, 10!

Wownly
英國
使用應用程式 大約2個月
OneCommerce.io 已回覆 2021年8月16日

Hi Andressa,

This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

2022年8月7日

great app thank you, and Molly from customer service is the best she helped me to activate the application

EN LAB
土耳其
使用應用程式 大約2個月
2022年12月13日

Very helpful and supportive. Neville guide is very clear, he help me solve a lot of problem on Transcy.

Kapture Travel
香港特別行政區
使用應用程式 大約2個月
OneCommerce.io 已回覆 2022年12月15日

Hi Ching,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

2021年4月25日

help me a lot and very understanding would really recommend to my friends and family I love it so much

KASHLASHES
美國
使用應用程式 大約2個月
OneCommerce.io 已回覆 2021年4月26日

Hi Abigail,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

2023年6月14日

Very good support, helps how she (vani) can. Thank you very much .

KristallKlar
德國
使用應用程式 大約2個月
OneCommerce.io 已回覆 2023年6月15日

Hi Alexander,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2022年4月1日

That was the great apps, they can be help us for the new online shop, so much better, and the customers service was really good, I really like them.

The Shoppers Decorum
香港特別行政區
使用應用程式 大約2個月
OneCommerce.io 已回覆 2022年4月4日

Hi Chi,

I'm Marcus. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

2022年8月8日

Thank you so much john, you wher very helpful best custmer sevices ever and i love the app so much .

ahmedecom222
阿爾及利亞
使用應用程式 大約2個月