評價 (5,689)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年5月2日

Very good application, I highly recommend it. I must also comment that the support is excellent, Harry attended me and was very kindly able to help me with the problem I was having

Altell 112
西班牙
使用應用程式 大約1個月
OneCommerce.io 已回覆 2023年5月8日

Hi Cristina,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

2021年6月26日

I used the App to help me to translate my online store and it is easy to install and works very well. I would like if the free pack had at least 2 language available to use.

GeoRaElegancy
英國
使用應用程式 大約2年
OneCommerce.io 已回覆 2021年6月28日

Hi Sunira,

I'm Kate from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We got your feedback about free plan with 2 target languages instead of one. However, for free plan, we are offering not only basic features for language translate and currency converter but also all premium functions for testing within 7 trial days. We hope you have a good experience with our Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Transcy - Translate Language and Convert Currency

2022年6月23日

The support is out of this world! Helped me set up in no time and answered all of the questions I had while still discovering the functionalities of the app! I truly recommend it if you sell in countries where there's more than one language spoken - and you get manual translations to fix some iffy words here and there. 10/10 overall!

CURLS Europe
羅馬尼亞
使用應用程式 大約1個月
OneCommerce.io 已回覆 2022年6月27日

Hi Maria,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

2022年8月20日

Amazing app and service i appreciate the customer service they have solved all my issues as i was stressed through the tough shopify experience.

project-sneads
沙烏地阿拉伯
使用應用程式 大約1個月
2021年4月1日

Works fine. Simple as that. :)
Support is always online and is very experienced.
I was having some difficulties but all solved thanks to the developers.

Fanfiber.com
荷蘭
使用應用程式 大約2年
OneCommerce.io 已回覆 2021年4月1日

Hi Wout,

Here's Evans from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Evans
Transcy - Translate Language and Convert Currency

2022年5月6日

They have brilliant customer service, get right into the action to help you in any way and complete it with in minuets and so much more.

100n1ecomm
英國
使用應用程式 大約1個月
OneCommerce.io 已回覆 2022年5月9日

Hi Thomas,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

2021年7月19日

Great app and great support ! Must have ! They help me without asking anything. Definitely recommanded

OwnYourMood
法國
使用應用程式 大約1個月
OneCommerce.io 已回覆 2021年7月20日

Hi there,

My name's Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

2021年6月18日

Great customer service. The app has been working very well and seems to be the one I need to translate my entire store and jump to new markets.

Mondoz Store
美國
使用應用程式 大約1個月
OneCommerce.io 已回覆 2021年6月20日

Hi Mauricio,

Here's Halcyon from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Halcyon
Transcy - Translate Language and Convert Currency

2022年4月3日

I used this app and it helped me a lot to get sales. It's great app. I highly recommend this amazing app

NOYSANA
加拿大
使用應用程式 大約1個月
OneCommerce.io 已回覆 2022年4月5日

Hi Emilie,

I'm Jason. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

2022年6月29日

There was a problem with the first installation, and the customer service was very patient and helped to solve it. very good

EU | Smart Desktop Laser Cutter & Engraver | xTool
香港特別行政區
使用應用程式 大約1個月
OneCommerce.io 已回覆 2022年7月4日

Hi there,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency