整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年12月14日

Seems to be a great app with a lot of potential. Their staff is great especially Aurora. She was on point and swift. I would definitely recommend the app.

Chalice
瑞士
使用應用程式 大約1個月
OneCommerce.io 已回覆 2022年12月15日

Hi Miltiadis,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2022年7月7日

Baixei o app e o suporte é incrivel, app muito necessário para quem quer escalar suas vendas. Recomendo!

Modasvangull
巴西
使用應用程式 大約1個月
OneCommerce.io 已回覆 2022年7月18日

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

2021年10月17日

Seems to be working perfectly and just what I needed for my website. Free option available and if you need some SEO, paid option is not expensive.

The Wine Cat
德國
使用應用程式 大約1個月
OneCommerce.io 已回覆 2021年10月18日

Hi there,

Here's Lani from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Lani
Transcy - Translate Language and Convert Currency

2023年4月28日

後台客服處理速度快,發現問題克服會直接幫忙處理。
不過有時候,後台的程式loading會卡住,導致要微調一些工具的時候會需要一直重新整理。開啟其他app並不會有這樣的問題,希望可以再更改一下後台loading速度。

Wonderland Underwear
台灣
使用應用程式 大約2年
OneCommerce.io 已回覆 2023年5月8日

Hi there,

I'm Bellamy from Transcy. We would like to thank for your review

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

2022年3月23日

a good app that helped me translate my website in to few different languages and multiple currencies, I recommend it

LuLu portrait
香港特別行政區
使用應用程式 大約1個月
OneCommerce.io 已回覆 2022年3月25日

Hi there,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

2022年7月12日

I want to create a cross-border online store! This app is a big help for me! And the customer support was very honest and nice guide.
Thank you Frola!!^^

HAND in HAND
日本
使用應用程式 大約1個月
OneCommerce.io 已回覆 2022年7月18日

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

2021年2月25日

Customer service is great, Lisa helped me very promptly to modify the settings and I didn't need to stress about it. 24/7 Customer Service is very real, and very efficient. Would recommend.

Bella Hair CA
加拿大
使用應用程式 大約2年
OneCommerce.io 已回覆 2021年2月25日

Hi there,

I'm Scarlett from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Scarlett
Transcy - Translate Language and Convert Currency

2021年1月11日

A very useful application, I was able to solve my currency conversion problem thanks to Lisa who helped me a lot. I also appreciated the responsiveness of Lisa customer's support, she sent me a message alerting me to my problem and she helped me resolve my problem.
Thanks you so much to this best app and Lisa, the best Transcy Customer's Support.

My Laptop Standee
法國
使用應用程式 大約1個月
OneCommerce.io 已回覆 2021年1月11日

Hi there,

Here's Phelan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phelan
Transcy - Translate Language and Convert Currency

編輯時間:2024年1月26日

It works, and when it doesn't work their customer service is always live to help. So it can sometimes be frustrating is logical things don't work rightaway, but fortunately their customer service can solve the issues.

Van De Zotte Perfume
荷蘭
使用應用程式 大約2年
OneCommerce.io 已回覆 2022年1月13日

Hi Joeri,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

2022年8月25日

Amazing sales rep, very friendly!! Love this app and all its functionalities. Would recommend any day.

Lindeen
加拿大
使用應用程式 大約1個月