評價 (5,711)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年7月20日

Very quick and helpful customer service, any issues just message them within app and they are right on it.

aberfallsdistillery
英國
使用應用程式 29天
編輯時間:2021年10月20日

a prompt reply and really thankful for the help, definitely a 5-star !fo this app, i have added 4 languages in my store and most of the popular languages are supported.

ikkoaudio
中國
使用應用程式 29天
OneCommerce.io 已回覆 2021年10月21日

Hi Ziliang,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

2022年12月19日

Kääntää todella hyvin, ekä todella nopia asiakaspalvelu, mistä neuvotaan välittömästi, kun tarvitsee apua!

Palomaa Online Store
芬蘭
使用應用程式 29天
OneCommerce.io 已回覆 2022年12月20日

Hi Vesa,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

編輯時間:2021年12月12日

so far so good! I am learning to use the app but it's rather easy and Lisa was helpful! thanks Lisa!

Kyuka Design
波蘭
使用應用程式 29天
OneCommerce.io 已回覆 2021年12月13日

Hi EWELINA,

This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

2022年11月4日

the support team that is helping me are very helpful she is doing such a great job with helping me.

StopAndShop
美國
使用應用程式 29天
OneCommerce.io 已回覆 2022年11月8日

Hi Angelo,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

2022年3月9日

The app is great. Fast and brilliant service from the support who helped me with some customization.

humblegroup
瑞典
使用應用程式 29天
OneCommerce.io 已回覆 2022年3月10日

Hi Peter,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

2022年11月18日

I used this app to translate my site and it works pretty well the support is also very good and fast -thanks Annie

FinnishPlug
芬蘭
使用應用程式 29天
OneCommerce.io 已回覆 2022年11月21日

Hi Valtteri,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2022年8月10日

Los chicos de la mesa de ayuda son geniales, muchas gracias Tailor por tu amabilidad y tiempo de ayuda!

Casa del Cuenco
智利
使用應用程式 29天
2022年11月11日

Wery helpful customer service! Helping with problems and developing our online store as requested. Thanks!

KiekkoKingi
芬蘭
使用應用程式 29天
OneCommerce.io 已回覆 2022年11月15日

Hi Eemil,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

2022年7月16日

Customer service was great. She helped me with setup effortlessly. Will update review once I completely run this app.

Package Me Pretty Hair
美國
使用應用程式 29天
OneCommerce.io 已回覆 2022年7月18日

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency