Transcy: AI 語言翻譯

Transcy: AI 語言翻譯

評價 (5,846)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年11月6日

The app itself is really great. The customer support seems 24/7 with little wait time.
The only big issue I have had was trying to set it up. I wanted 5 languages and 5 currencys. I had over 1000 products. The changes I was trying to make in the backend were not showing in the backend but were showing on the website, but I did not know that at the time. It was really frustrating. It wasn't a cache issue, it was just the app not updating backend, so you never knew if you set it up correctly. They said they know about it and are trying to fix it. So the set up for me was not a good experience otherwise I would give it a 5.

Bronze Statue Designs
澳洲
使用應用程式 1年多
OneCommerce.io 已回覆 2022年11月8日

Hi Shane,

This is Patrick from Transcy. Thanks for your feedback

As we have seen that one of my colleagues is following your case, please let them know if you need further support

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2022年10月15日

Highly recommend it, very helping, and thank you sheen. They help with every question, and set up also

Brammers design
丹麥
使用應用程式 25天
OneCommerce.io 已回覆 2022年10月18日

Hi KIra,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

2023年6月7日

Fast and easy translation app. Excellent customer service. Had some trouble with installing the switcher but Giselle helped installing ;)

Brilletjes.nl
荷蘭
使用應用程式 25天
OneCommerce.io 已回覆 2023年6月8日

Hi Jan,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

2022年11月15日

TBH Lee is the best support on Shopify I ever met! And this translate app is much better than the Translate&Adapt :)

UJoyIn
美國
使用應用程式 25天
OneCommerce.io 已回覆 2022年11月16日

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

2022年6月5日

Great app for translations i recommand it for all stores. good assistance i love it thank you for this app

espacemoderne™
法國
使用應用程式 25天
OneCommerce.io 已回覆 2022年6月8日

Hi Rochdi,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

2022年2月6日

Customer service is excellent. Thank you very much lisa. the app is great. others are too complicated and expensive. Auto-translate in many languages and auto-convert to country currency works great.

boutique chouchou
法國
使用應用程式 25天
OneCommerce.io 已回覆 2022年2月7日

Hi Caner,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

2021年7月25日

Great app! Very helpful and exactly what I needed. The translation is very easy to do and is very accurate. Highly recommended.

Planta Mi Árbol
哥斯大黎加
使用應用程式 25天
OneCommerce.io 已回覆 2021年7月26日

Hi Maximilian

I'm Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

2022年12月2日

Great support, Fanny lived up to my expectations. I'm just starting to use this application, I'll come back someday to detail my review of the experience.

AXSAL
瑞典
使用應用程式 25天
OneCommerce.io 已回覆 2022年12月5日

Hi Fiston,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2021年11月5日

Support is awesome, helping me walk through setting, application is easy to use, interface is nice and clean, love it!

YOKUBOU優酷寶
台灣
使用應用程式 25天
OneCommerce.io 已回覆 2021年11月5日

Hi EgogoHub,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

2022年10月20日

Everything is working smooth ! I had a few issues with the geolocation, but the support helped me instantly and fixed it all. Thanks for your great service :)

Deserved Studios
荷蘭
使用應用程式 25天
OneCommerce.io 已回覆 2022年10月20日

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce