Transcy: AI 語言翻譯

Transcy: AI 語言翻譯

評價 (5,885)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2021年8月30日

Everything easy and really useful. The customer support helps you to install the app and configure it. Recommendable!

d13c studio
西班牙
使用應用程式 2個月
OneCommerce.io 已回覆 2021年8月31日

Hi Maria,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

2021年11月4日

I really liked the support to add language functionality to my theme. Jane from the support team helped a lot. Thanks, Jane.

Aaka & Jinni
法國
使用應用程式 2個月
OneCommerce.io 已回覆 2021年11月5日

Hi Arvind,

This is Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jonathan
Transcy - Translate Language and Convert Currency

2021年4月1日

Jennifer helped a lot because I could not installed the app. Im using the free version know hope I can switch to the other

zaavia
墨西哥
使用應用程式 2個月
OneCommerce.io 已回覆 2021年4月5日

Hi Paloma,

I'm Wang from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Wang
Transcy - Translate Language and Convert Currency

編輯時間:2022年6月26日

Just used to translate a new store; fast support with theme issues and easy quick option, great 10/10

Ghaya
科威特
使用應用程式 2個月
OneCommerce.io 已回覆 2022年6月29日

Hi Nassar,

I'm Frederick. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy - Translate Language and Convert Currency

2022年8月9日

Hard to navigate and know exactly what you're doing but eventually it works thanks to customer service.

Line Work Bucket Products
美國
使用應用程式 2個月
編輯時間:2021年5月24日

(Updated Review) This is a basic translation app. It will not allow you to translate 3rd party elements which the development team mentioned that there are limitations although it is not stated on their support page or on the Shopify app page. So if you are looking to do so, I will highly recommend using Weglot instead. Weglot does not have any problem translating 3rd party elements. However, the customer service is pretty good given that they took the initiative to call me to explain and were willing to provide a refund.

EverSince Inc
香港特別行政區
使用應用程式 2個月
OneCommerce.io 已回覆 2021年5月23日

Hi there,

I'm Wilson from Transcy - Translate Language and Convert Currency Customer Support Team.

I received your complaint concerning your issue as unable to edit third party element, so I'm sorry that the service did not live up to those goals for you. I will make every effort to address this issue in order to make sure that it does not happen again for you or our other visitors.

Although it can't make up for your poor experience, I would like to offer you a refund as an apology. Thank you for bringing the problem to our attention.

If you have any questions or comments for us, please feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Wilson
Transcy - Translate Language and Convert Currency

2023年5月16日

I think they have the best customer service ever. Quick and professional and the app just works. Thanks!

WoodpeckerWatches
西班牙
使用應用程式 2天
OneCommerce.io 已回覆 2023年5月17日

Hi Bregje,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

2022年6月2日

So far it has been a smooth process from install to a rep helping me get every done. I didn't have to lift a finger to do anything else. Nancy was a big help. Thanks again!

Scentfully
美國
使用應用程式 2個月
OneCommerce.io 已回覆 2022年6月8日

Hi Elan,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

2022年12月3日

Estou a começar a utilizar a app e estou muito satisfeito, a Tee do suporte tem sido uma ótima ajuda.

Cookie Pet Shop
葡萄牙
使用應用程式 2天
OneCommerce.io 已回覆 2022年12月5日

Hi Roberto,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

2022年5月4日

Really love this app and the customer service! Fast response and really helpful. So happy to have Trancy in my website. Thank you

LUXNGIFT
印尼
使用應用程式 2個月
OneCommerce.io 已回覆 2022年5月6日

Hi Richard,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency