Transcy: AI 語言翻譯

Transcy: AI 語言翻譯

評價 (5,846)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年3月15日

Amazing app, lot of functionality. Their customer service is A+, very responsive. I would definitely recommend :)

Yes You Can!
美國
使用應用程式 19天
OneCommerce.io 已回覆 2022年3月16日

Hi Ravi,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

編輯時間:2021年12月11日

So far it works pretty well. The customer service is also decent. My only issue is the price but other than that, the app works well for at least the very basics.

Zeal Apparel
美國
使用應用程式 19天
OneCommerce.io 已回覆 2021年12月13日

Hi Zeal,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

2022年9月6日

Ok, some minor issues/bugs when setting it up; Lauren & team was very helpful! Rating of 5 stars is because I can get my webshop in 111 languages for 20USD/month! And absolutely translated "good enough" - Google Translate is so much better than it used to be! :-D

Xinix
瑞典
使用應用程式 19天
2022年1月13日

Great and quick costumer support. ..................................................................

ALANA brand
斯洛維尼亞
使用應用程式 1年多
OneCommerce.io 已回覆 2022年1月14日

Hi there,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

編輯時間:2021年1月21日

Since we bought and paid this app for our site. I have panic attack every week... On one side, I'm super grateful that they can respond my questions during working hour in the u.s. time and they are trying their best to help me. but on the other side... This app constantly has problems and I spend so much time talking to the custom service person on a daily basis. I have other jobs to be done... It's really stressful that I have to worry and make sure noting going wrong every second...

XIE XIE TEA TAIPEI
台灣
使用應用程式 1年多
OneCommerce.io 已回覆 2021年1月21日

Hi there,

Here's Jessica from Transcy - Translate Language and Convert Currency Customer Support Team and we are truly sorry for this inconvenience caused.

As we have checked your case and seen that my colleague has fixed your issue already. However we realized that there is one issue coming from your theme provider, so please ask them for further support. All things considered, we will note your issue and are trying to improve it to make sure it will not happen again.

Also, you are having an active chat with my colleague, please ask them if you need further support. We are always available to support your issue.

Regards,
Jessica
Transcy - Translate Language and Convert Currency

編輯時間:2021年2月18日

I use this app for multiple curency and language for my shopify store , i wasn't sure but customer sevice was great, efficient and pretty quick.
i recommande to use it

Afrika is love
加拿大
使用應用程式 19天
OneCommerce.io 已回覆 2021年2月18日

Hi there,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

2023年6月1日

Awesome support, and awesome app!!

Since the first approach, I needed some additional help, and the people working especially Lewis were super helpful.

Beauty House
波士尼亞與赫塞哥維納
使用應用程式 19天
OneCommerce.io 已回覆 2023年6月6日

Hi Mirza,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

編輯時間:2020年11月13日

I couldn't figure out how to set up the currency I wanted. I spoke with Lynn and she was able to help me fix the issue i was having!
Thank you!

MunecaLashes
美國
使用應用程式 18天
OneCommerce.io 已回覆 2020年11月15日

Hi there,

Here's Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

編輯時間:2021年9月22日

I chatted with customer service from Fireapps and was helped to set up the translator and currency settings with ease. I couldn't be happier. This is a must-use app with excellent customer service. Thanks!

SnatchedCrypto
沙烏地阿拉伯
使用應用程式 18天
OneCommerce.io 已回覆 2021年9月23日

Hi Abdulaziz,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

2022年2月25日

Great service and fast handeling of the problems i run into! Love it very good company like it a lot

DesignedToLove.Amsterdam
荷蘭
使用應用程式 18天
OneCommerce.io 已回覆 2022年3月1日

Hi there,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency