Transcy: AI 語言翻譯

Transcy: AI 語言翻譯

評價 (5,916)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年10月30日

Lewis was an amazing help, the application itself works great. He helped for multiple hours without any complaint, really happy with the service, best i've ever had.

ezaf
英國
使用應用程式 17天
OneCommerce.io 已回覆 2023年11月7日

Hi Puran,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

2022年10月25日

Der support ist sehr zuvorkommend, kümmert sich um deine Probleme über den Chat. Bin bisher sehr zufrieden, nutze das Programm aber erst seit ein paar Tagen

Banana Leaf
德國
使用應用程式 17天
OneCommerce.io 已回覆 2022年10月26日

Hi Marc,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

2022年1月19日

All good! Big thanks Dante for his prompt support and assistance! Everything was installed in a couple of minutes ! I recommend this app!

Anta Discount
俄羅斯
使用應用程式 17天
OneCommerce.io 已回覆 2022年1月20日

Hi Tatyana,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

2021年9月8日

I have use this app to app more language and currency on my shop. I work well for me. The supports are very good and kindly help.

USleepHome
泰國
使用應用程式 17天
OneCommerce.io 已回覆 2021年9月8日

Hi Thitikorn,

This is Fiona from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Transcy - Translate Language and Convert Currency

編輯時間:2022年11月22日

We have been using Transcy several months now (altough it says 5 days for some reason). There's 1000 product limit and we have 3300 products, but there's no way to translate only the products that are online. You'd have to search them manually by using the info from Shopify customer front. We use Prestige theme and the categories don't work. Transcy replied "We're so sad to hear no further support from theme and if theme cannot support on this case, this issue cannot be resolved". We asked help from the theme maker but they replied that they don't do support for third party apps.

Saarni - Gentlemen's Boutique
芬蘭
使用應用程式 1年多
OneCommerce.io 已回覆 2021年11月24日

Hi Sonja,

Here's Jena from Transcy and we're deeply sorry for your unexpected experience with our app

1. For support from our agent, we will recheck their work carefully and have a proper training for them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your empathy in this situation.

2. Through your issues, we have seen that one of our colleagues is following your case, he gave you clear explanation, please kindly check your email and let him know if you need further support.

Regards,
Jena
Transcy by OneCommerce

2022年1月8日

Fast response and helpful team thank you so much for your help ! the support team was exellent !!!!!

The Shop 9th
美國
使用應用程式 17天
OneCommerce.io 已回覆 2022年1月10日

Hi Arije,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

2022年3月4日

very good translation application, so the support is very active, especially the technician chouxie she is great is listening

FLAMLED
瑞士
使用應用程式 17天
OneCommerce.io 已回覆 2022年3月6日

Hi DAVID,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

編輯時間:2021年7月23日

正直最初は、このまま使うのが不安でしたが、サポートチャットがとても親切で安心して使えるようになりました。言語翻訳のアプリだけあって、英語でない母国語でも(翻訳機能の翻訳でしたが)対応してくれました。ありがとうございます。とてもとても助かりました。感謝です

.FR a l'epoque
法國
使用應用程式 17天
OneCommerce.io 已回覆 2021年7月12日

Hi RieIJICHI,

This is Issac from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Issac
Transcy - Translate Language and Convert Currency

2021年8月10日

Awesome app! It made my store international. I'm so glad to find it, it is a great tool! I'm so excited!

Agatha Bracelets
墨西哥
使用應用程式 17天
OneCommerce.io 已回覆 2021年8月11日

Hi Diana,

This is Amory from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Amory
Transcy - Translate Language and Convert Currency

2023年5月5日

Buen soporte técnico y posibilidad de escalar a otros planes progresivamente.
Vamos a migrar desde la APP nativa de shopify

MONDO Kids & Home
西班牙
使用應用程式 17天
OneCommerce.io 已回覆 2023年5月9日

Hi Francisco,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce