Transcy: AI 語言翻譯

Transcy: AI 語言翻譯

評價 (5,918)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
    5,459
  • 5% 的評分為 4 顆星
    267
  • 1% 的評分為 3 顆星
    42
  • 0% 的評分為 2 顆星
    25
  • 2% 的評分為 1 顆星
    125
編輯時間：2024年4月25日

CS is great. But the overall English/French to Chinese are sometimes troublesome. I would recommend translating between Indo-European languages languages but not Chinese

Aerix Co
台灣
使用應用程式 1年多
OneCommerce.io 已回覆 2023年9月12日

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

2022年2月17日

The app is not very userfriendly however the team behind it is great! They helped me solved all my issues pretty fast

LABISK.OT
瑞士
使用應用程式 1年多
OneCommerce.io 已回覆 2022年2月18日

Hi Allegra,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. As your feedback about our interface, please let us know more about it, so we will take it into consideration and improve it in the better way.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

2024年4月17日

very good app and help center great

JACK & JONES Riyadh
沙烏地阿拉伯
使用應用程式 2個月
2022年3月8日

We use it for translation only and it does the job. Not 100% user-friendly, but the customer support is excellent.

Ergostone
瑞典
使用應用程式 1年多
OneCommerce.io 已回覆 2022年3月9日

Hi Viktor,

I'm Kaylin. Thanks for your review. We hope you have a good experience with our support team and Transcy app.

However as you said that not 100% user-friendly, you please elaborate it so that we can check and improve it in the better way. I have seen that one of my colleague is following up your case, please let them know if you need further support.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

2022年8月2日

A very app, but I would appreciate a little more transparency. In particular, they don't clearly mention that translations are for only 1,000 products in most of their plans. This should be mentioned in the plan comparison. Otherwise, a very good tool.

MusicMajlis
阿拉伯聯合大公國
使用應用程式 1年多
2022年5月17日

Goede onboarding service!
De vertalingen moeten nog blijken maar op het eerste oog ziet het engels er goed uit!

Wegman
荷蘭
使用應用程式 1年多
OneCommerce.io 已回覆 2022年5月18日

Hi Paul,

Here's Timothy. Thank you so much for your review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

2022年9月2日

Het soms wat moeilijk om de juiste instellingen te vinden. Maar de chat functie is super handig en je krijgt altijd meteen hulp.

Softdogsurf
比利時
使用應用程式 1年多
2022年2月9日

The trial version impressed us, with over 8000 products we needed a good translator for specially formatted content, and editing the translation is easy. Now we only have to figure out how to achieve the automatic translation for all those products in more languages. For other problems, I got quick help, for which I thank Jennifer, Anna, and Andy.

MazimogiHot
斯洛維尼亞
使用應用程式 1年多
OneCommerce.io 已回覆 2022年2月10日

Hi there,

Here's Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.

As you said that "Now we only have to figure out how to achieve the automatic translation for all those products in more languages", if your target language is advance language, you totally edit its translation on product or other related pages on your store, please kindly check it again.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

編輯時間：2021年9月3日

I am located in the US, but if I want the flag to appear, the British flag appears with the US lag and it cannot be changed. I do not like that, but customer service was very helpful. The currency info seems to work as desired.

CHOKKED.
美國
使用應用程式 1年多
OneCommerce.io 已回覆 2021年9月6日

Hi Kawaski,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

For your concern as customize the flag, we much appreciate your feedback and we can assure you that our dev team will surely consider it in future releases.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

2022年4月26日

The pros about this app are the options for the switcher which are more stylish than other similar apps from a visual perspective and the best of Transcy is definitely the fact that integrates and works perfectly with Shopify markets. I would like to specially thanks Lisa from support, she has been of great help and nothing was too much trouble. She was excellent!

Tōke Natura
西班牙
使用應用程式 1年多
OneCommerce.io 已回覆 2022年4月27日

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

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