評價 (5,689)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2021年12月3日

Great app with efficient and helpful service. We used a customized shopify theme. The technology team even help us design the interface of our website. We will use their advanced function.

IDREAMMART
中國
使用應用程式 大約10小時
OneCommerce.io 已回覆 2021年12月6日

Hi Chris,

Here's Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Marcus
Transcy - Translate Language and Convert Currency

2022年11月27日

I love how attentive and problem solving the customer support is. Aurora should get a raise! e8rfhe8rver

Danieliwineryshop
喬治亞
使用應用程式 大約10小時
OneCommerce.io 已回覆 2022年11月29日

Hi Nikoloz,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

2022年2月1日

I am keen to grow my business globally and I am currently using the free plan as a testing period , A number of customers view my website from France and so therefore I am hoping I will convert more of those customers by optimising the language and currency. I had immediate support with integrating the app and all looks good so far. I will be back with an update once I have more details.

Beau Bakers Co
英國
使用應用程式 大約10小時
OneCommerce.io 已回覆 2022年2月4日

Hi there,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

2022年1月23日

One of the best Support teams for sure, Raised a request and Flora from the support team got back to me in minutes and helped me with setting up the app, Must have app and looking forward to use them long term!

GCC Deals
阿拉伯聯合大公國
使用應用程式 大約9小時
OneCommerce.io 已回覆 2022年1月24日

Hi Alaa,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

2022年11月3日

I try to use Transcy to translate my online store from English to other languages, it's a great tool, and Rosa helps me solve problems quickly. Thanks

shopping2owls
加拿大
使用應用程式 大約9小時
OneCommerce.io 已回覆 2022年11月4日

Hi Chen,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

2023年11月15日

Love the app and support!

Every Day Better
荷蘭
使用應用程式 43分鐘
OneCommerce.io 已回覆 2023年11月17日

Hi Alje,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

2022年2月28日

The service of the customer service lisa is great. Detailed explanation and guidance. It's easy to learn to set up.

Stanzino
馬來西亞
使用應用程式 大約9小時
OneCommerce.io 已回覆 2022年3月2日

Hi Su,

This is Jonathan. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jonathan
Transcy - Translate Language and Convert Currency

2023年3月24日

Super cool app (if you enable in the theme customiser like you’re supposed to). I didn’t follow the instructions properly so it wasn’t working (it was super late, I was tired) so I contacted support who immediately despite being out of normal working hours, got in touch and kindly figured out what I did wrong and fixed it. So far the app is working great, super easy and a fab translation- and really awesome support. I have had to do nothing but download and click some buttons to get a fully translated website for free. Really really impressed. Thanks.

Snyggelig
挪威
使用應用程式 大約9小時
OneCommerce.io 已回覆 2023年3月28日

Hi Justine,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

2022年9月2日

J'ai utilisé l'application pour toucher de nouveaux marchés, elle est super utile. Et le support est parfait, super à l'écoute !

washaway
法國
使用應用程式 大約9小時
2021年12月31日

Response quickly! Feel good now! Customer service is great! Next, they will help me to create a language selector design that will fit your store design!

ibfun
中國
使用應用程式 大約9小時
OneCommerce.io 已回覆 2022年1月3日

Hi William,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency