整體評分
4.9
各級評分數量
  • 93% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2021年4月19日

i had some problem with the app and i find some who help to fix it this app is very useful, thank you for helping me

widelande
美國
使用應用程式 3個月
OneCommerce.io 已回覆 2021年4月20日

Hi Mariela,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

2022年3月21日

J'ai essayé cette application pour la traduction de ma boutique en ligne. J'ai adoré. Cependant, elle ne répondait pas à mes besoins en ce qui concerne le language switcher. Par contre, j'ai reçu un service hors pair, même après avoir désinstallé l'application. Je recommande assurément!

boutiquepalmex
加拿大
使用應用程式 4天
OneCommerce.io 已回覆 2022年3月25日

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. Based on your feedback, we will make sure to improve our app to reach more customer's expectation.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

2021年5月22日

great help! kind words and quick help. I had problems with double pricing and it was fixed in 1 hour or so.

Alt-fashion
瑞士
使用應用程式 2個月
OneCommerce.io 已回覆 2021年5月24日

Hi Joao,

This is Louisa from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Louisa
Transcy - Translate Language and Convert Currency

2021年1月22日

It's super easy to install. It's great to see such an active support team. The process is hassle-free.

Puraa - Purity Infused with Love
印度
使用應用程式 4個月
OneCommerce.io 已回覆 2021年1月22日

Hi there,

This is Edgar from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Edgar
Transcy - Translate Language and Convert Currency

2021年6月22日

I like this app, also would like to thank to the customer service department, Liza, to helping me making my web page running correctly with the app. Now my Web is looking better in this translator.

Ari Belle Estilos
美國
使用應用程式 大約2個月
OneCommerce.io 已回覆 2021年6月23日

Hi Carmen,

I'm Joyce from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Joyce
Transcy - Translate Language and Convert Currency

2022年6月16日

good plugin. really helped me to add currency and language to the Shopify store. pricing looks quite expensive.

aufinja
阿拉伯聯合大公國
使用應用程式 大約5小時
OneCommerce.io 已回覆 2022年6月18日

Hi there,

I'm Bellamy. We would like to thank you for your review.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

2021年8月10日

Fast and kind support. Lisa was very kind to help me setting up the currency function and answered my question very fast.

Rebel Company
丹麥
使用應用程式 大約1個月
OneCommerce.io 已回覆 2021年8月11日

Hi Laura,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

2021年4月26日

Magnifique application, je recommande.
Application complète j'attente avec patience la mise à jour. Merci pour votre travail.

Owain
法國
使用應用程式 2個月
OneCommerce.io 已回覆 2021年4月26日

Hi Siaka,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. Once we have an update for the function to translate review content from Ali Reviews, we will let you know. Your patience will be highly appreciated.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

編輯時間:2021年4月30日

Little bit slow and sometimes gets stuck, but overall great app. very helpful customer service. will continue to use it.

Yami Bunny+
荷蘭
使用應用程式 2個月
OneCommerce.io 已回覆 2021年5月4日

Hi Shahainy,

My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

In relation to your concern "Little bit slow and sometimes gets stuck", you please elaborate it, so we can help you further. As we have checked and seen that you're having an active chat with my colleague, please let them know.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Transcy - Translate Language and Convert Currency

2021年7月1日

Quick response , Correct solutions , kind and polite response.
Very useful APP. 100 % reliable app. Thanks!

Foods Japan
日本
使用應用程式 大約1個月
OneCommerce.io 已回覆 2021年7月2日

Hi Kishimura,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency