整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年11月27日

I had some issues with my switcher options and Harwin really helped me he took the time to understand my issue and was able to gather the right answer and solution I am so happy ! earlier I had also spoken to Jaxber he introduced me to the basics of the app. Thank you!

Semences Nouveau Paysan
加拿大
使用應用程式 大約3小時
OneCommerce.io 已回覆 2022年11月29日

Hi Ruxandra,

I'm Levi from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Levi
Transcy by OneCommerce

2022年6月26日

Amazing amazing support! Where to start... I had many questions and problems with my old translation app. So I was searching for an app with more control over my translations, and without so many restrictions (word count, hidden costs etc.). Pauline from support is fantastic! She helped me with all my problems and concerns and she is such a nice person! She went beyond the normal support and provided extra tips too! Thank you so much! I'm a happy customer!

Studio Niani
德國
使用應用程式 大約3小時
OneCommerce.io 已回覆 2022年6月29日

Hi Alena,

Here's Scott. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy - Translate Language and Convert Currency

2023年3月2日

Eleanor was an amazing help, thank you very much! Very fast communication and help, could not ask for more :)

recoverplus®
德國
使用應用程式 大約3小時
OneCommerce.io 已回覆 2023年3月3日

Hi Louis,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

編輯時間:2022年4月26日

I am using this app for currency selection, it was easy to setup and the customer support was great.

DripLab
紐西蘭
使用應用程式 大約3小時
OneCommerce.io 已回覆 2022年4月27日

Hi Jeremy,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

2022年2月24日

It's a great and convenient app. I got a problem with the language switcher, their friendly staff instantly and actively assisted in solving it. That saved me a lot of time.

Sincere Online Store
香港特別行政區
使用應用程式 大約3小時
OneCommerce.io 已回覆 2022年2月25日

Hi there,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

2023年1月14日

very helpful and kind customer support , I recommend this Translation app for all E commerce sellers

VenusMosaics
德國
使用應用程式 大約3小時
OneCommerce.io 已回覆 2023年1月16日

Hi Waeil,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

2022年8月4日

J'ai reçu une aide extraordinaire pour mettre l'application en route. Merci John ! Cela est très appréciable quand on ne s'y connait pas.

goobio-and-zen
法國
使用應用程式 大約3小時
編輯時間:2021年11月14日

Incredible! I had an issue with the website, I just open a Chat with Lisa and she immediately reply, opened a ticket (permission to work on the website), I allowed her and in less than 20 minutes eveything is solved! Everything works perfectly! Great Job! Thank you

GIRELLI BRUNI
義大利
使用應用程式 大約3小時
OneCommerce.io 已回覆 2021年11月16日

Hi Gualtiero,

My name's Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

2022年6月6日

easy to meet needs, easy to contact with customer service as well, friendly service. nice app. keep touching

iPollo Store
美國
使用應用程式 大約3小時
OneCommerce.io 已回覆 2022年6月8日

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

2022年10月14日

The support is amazing, instant and efficient. Serenaa assisted me with some issues that I encountered when I was first setting it up and she was able to resolve the issue very quickly.

0wastecleaning
加拿大
使用應用程式 大約3小時
OneCommerce.io 已回覆 2022年10月18日

Hi Isamary,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce