Transcy: AI 語言翻譯

Transcy: AI 語言翻譯

評價 (5,886)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年6月10日

i just test this app. and thought it is nice. and the service is good. i have some problems, she can help me to solve immeditely . suggest this translate app .and i will use it long time.

qllaser
中國
使用應用程式 大約18小時
OneCommerce.io 已回覆 2022年6月13日

Hi there,

I'm Frederick. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy - Translate Language and Convert Currency

編輯時間:2022年2月8日

I haven't started using it yet but the setup went very smooth with all the help I was receiving from the customer service. Big help!! Thanks.
UPDATE- I've now started using the app, very disappointed since I've already spent much time translating a lot but customer service does not help me to solve my problems or questions. They answer slow and don't have any type of knowledge needed to help. The translating is not very well so you need to sit and go through every little page translated to make sure it is correctly spelled. Super time-consuming. I will stop using this app.

MoonLight Flavors
瑞典
使用應用程式 21天
OneCommerce.io 已回覆 2022年1月24日

Hi Johanna,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We're so sad to see your updated review, however we sincerely apologize for this inconvenience.

For unexpected support from my agent, I personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation.

For your concerns, I have seen that my colleague is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check your email and let him know if you need further support.

Looking forward to hearing from you soon.

Regards,
Vincent
Transcy - Translate Language and Convert Currency

2023年7月17日

Terrible app, reviews are most likely fudged. I don't know what I could do wrong, I did everything according to the instructions which I reviewed 10 times, support helped me, but still problems remained. If you make a small change/add a product - sit in the settings for hours (considering that support helps you). Currencies, languages - there are always problems with everything. I don't recommend this app if you care about your nerves.

Stablela
英國
使用應用程式 21天
OneCommerce.io 已回覆 2023年7月20日

Hi Pavlo,

This is Peter and we're truly sorry for this inconvenience causing to your experience

In relation to your issues, we have seen that our agents tried to check and find out the relevant solution to resolve your case as soon as possible. If there's any errors still existing, please consider to reinstall our app and let us have a chance to support you

Also we have seen that one of our colleagues is reaching out you, please let him know if you need further support

Regards,
Peter
Transcy by OneCommerce

2022年4月23日

i used this app to translate my stor. its very good app and the customer support was very great.......

LA BELLE TOUCH
瑞典
使用應用程式 大約18小時
OneCommerce.io 已回覆 2022年4月26日

Hi Muhammed,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

2022年6月17日

Super schneller und freundlicher Support. Haben für uns das gesamte Setup übernommen. Das hat sehr geholfen.

RheinNatur
德國
使用應用程式 大約18小時
OneCommerce.io 已回覆 2022年6月18日

Hi Ingo,

My name's Kelly. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy - Translate Language and Convert Currency

2022年3月8日

We uninstalled this app once as the staff told us that Transcy is are not compatible with other 3rd party app. After we uninstalled, Transcy's staff Jennifer begged us to reinstalled so she will look into the problem and solve it. We reinstalled eventually and Transcy's dev team gave us the same answer of their incompatibility. We are highly unimpressed. Sorry but this app will waste your time. Do not try.

OhMyClass 學住慳
香港特別行政區
使用應用程式 21天
OneCommerce.io 已回覆 2022年3月9日

Hi there,

This is Brian and please accept my deepest apology for this inconvenience.

For unexpected support from my agent, I personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation

As I have seen that my colleague is reaching out you but unsuccessful, also has sent you follow-up emails, please kindly check your email for further support. Looking forward to hearing from you soon.

Regards,
Brian
Transcy - Translate Language and Convert Currency

2022年3月2日

I just installed this APP and it seems to work really well !!! I am using the basic version but I think I will switch to the professional one later. In order to have more management possibilities.

Apex Store - Sport Evolution
義大利
使用應用程式 大約17小時
OneCommerce.io 已回覆 2022年3月5日

Hi Simone,

I'm Marcus. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

2022年10月20日

Demande de ticket pour un bug d'affichage, réglé en qq min.
Très efficaces ! Je reviendrai vers eux pour de futures demandes.

ICONIK Foods
法國
使用應用程式 大約17小時
OneCommerce.io 已回覆 2022年10月20日

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2022年5月9日

Scarlett is very nice and supportive for setting up the system! Still need to try the system itself but so far its good.

4Kicks
英國
使用應用程式 大約17小時
OneCommerce.io 已回覆 2022年5月10日

Hi Kinga,

I'm Marcus. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

編輯時間:2021年2月17日

So far it's good app,i love support team. i will update my review once i finished one month! Thank you Lisa.

BeeDeal UK
英國
使用應用程式 大約17小時
OneCommerce.io 已回覆 2021年2月17日

Hi there,

I'm Muhammad from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Muhammad
Transcy - Translate Language and Convert Currency