Transcy: AI 語言翻譯

Transcy: AI 語言翻譯

評價 (5,838)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2021年6月30日

I had a few problems with a coding but the staff and team were incredibly friendly and helpful. They were very patient and answered all my questions in a very timely manner!

Jinky Goods
日本
使用應用程式 大約1小時
OneCommerce.io 已回覆 2021年6月30日

Hi Tarence,

Here's Fiona from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Transcy - Translate Language and Convert Currency

2022年9月8日

Easly installed and managed. Dev and support teams are amazing and helps you all the way! Fast, reliable and affordable.

Masuma Ceramics
土耳其
使用應用程式 大約1小時
2022年3月24日

Ayden really helped me get set up. There were a few steps that I needed help with in the Shopify admin. So far our site looks great.

Navas Lab Apparel
加拿大
使用應用程式 大約1小時
OneCommerce.io 已回覆 2022年3月25日

Hi Alex,

I'm Jason. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

2022年9月26日

So far so good. I just downloaded the app and had some problems but the live chat has been busy helping me with fixing them ever since. Would definitely recommend!

Nordvik Watches
比利時
使用應用程式 大約1小時
OneCommerce.io 已回覆 2022年9月27日

Hi Arthur,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

2023年5月7日

Very responsive and enthusiastic customer, not sure this app is for me at the moment, 14 day free trial is a very good idea indeed! Enough for me to test all the features.

Birthdaygreetings
香港特別行政區
使用應用程式 大約1小時
OneCommerce.io 已回覆 2023年5月9日

Hi Wentao,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

編輯時間:2022年1月24日

I am just trying it out in Icelandic , hope it works. Not many app provide translate to icelandic...

Hörg
冰島
使用應用程式 大約1小時
OneCommerce.io 已回覆 2022年1月25日

Hi Áslaug,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

2022年6月17日

Dory from Fire Apps help set up the language on my store. Very fast and Efficient!! We have yet to see the translation itself on the readability and the quality.

Snugberi®
阿拉伯聯合大公國
使用應用程式 大約1小時
OneCommerce.io 已回覆 2022年6月18日

Hi Pramod,

This is Scott. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Scott
Transcy - Translate Language and Convert Currency

2022年11月16日

Zenny was helpful and kind. The app works perfectly and its' functions are complete. Thank you very much!

KawaiiForUs
美國
使用應用程式 大約1小時
OneCommerce.io 已回覆 2022年11月17日

Hi Jacob,

Here's Kelly from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

編輯時間:2022年6月25日

Jennifer from support is really slow. I have asked to connect with another agent, but nothing happens. Translation doesn't work properly on mobile pages, but I can't find help for this. And all the problem is not over here. Today I am dealing with Johnson from support. I have site speed decreased from 77 to 49. And all the language selections are messed up.

Jeans4you.shop
美國
使用應用程式 大約21小時
OneCommerce.io 已回覆 2022年6月27日

Hi Andrius,

I'm Brian and we sincerely apologize for your unexpected experience with us.

Regarding to your main concerns as following:

1. For unexpected support from our agent, we will recheck their work carefully and have a proper training for them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your empathy in this situation.

2. Translation issue because there is a conflict between our app and your page speed optimized code. I have seen that one of my colleague is reaching out you but unsuccessful, please check your email for further support. Looking forward to hearing from you soonest

Regards,
Brian
Transcy - Translate Language and Convert Currency

2022年8月9日

Great support and very great experts! I am more than satisfied with the app! You have a lot of possibilites.

Plushy World
瑞士
使用應用程式 大約1小時