Transcy: AI 語言翻譯

Transcy: AI 語言翻譯

評價 (5,914)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年5月30日

Customer service is totally outstanding. They helped me installing the APP entirely, saving time, errors and optimising every element of it. Thank you!!

OFILDO
香港特別行政區
使用應用程式 37分鐘
OneCommerce.io 已回覆 2022年5月31日

Hi Stephanie,

This is Shirina. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy - Translate Language and Convert Currency

2022年10月17日

I have installed the app for my online shop. Shen from OneCommerce helped me with all the settings live. Everything works wonderfully, definitely the best and most efficient support I've ever had. I wish it was always like this

BUDEVI yogaclothing
德國
使用應用程式 37分鐘
OneCommerce.io 已回覆 2022年10月18日

Hi Halina,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

2022年10月16日

het is goede app ik hoop dat jullie het kan gebruiken er is een live chat die kan het meteen help aan je geven

Milad Food
荷蘭
使用應用程式 37分鐘
OneCommerce.io 已回覆 2022年10月18日

Hi Milad,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

2022年8月3日

Sehr gute Betreuung von Daisy! Hilfreich und freundlich. Kann ich nur empfehlen. Setup wurde in 5 Minuten erledigt

Avocada
奧地利
使用應用程式 36分鐘
2023年1月25日

Nice customer support!

Mr.Moppy
葡萄牙
使用應用程式 36分鐘
OneCommerce.io 已回覆 2023年1月27日

Hi Alexandru,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

2021年2月23日

This APP is great, easy to operate and set up, and if there is a problem, the customer service will send me a message immediately. It is great!

Bomgogo - Worldwide
加拿大
使用應用程式 36分鐘
OneCommerce.io 已回覆 2021年2月23日

Hi there,

I'm Valerie from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Valerie
Transcy - Translate Language and Convert Currency

2022年1月21日

Great app and great customer support! I would highly recommend.
We used this to quickly translate our online store.

Upwardor Market
加拿大
使用應用程式 36分鐘
OneCommerce.io 已回覆 2022年1月24日

Hi Tony,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

2022年4月28日

Very good so far, and the on hand help is instant. I can see why this app has the highest review score.

Digital Pharaoh UK
英國
使用應用程式 36分鐘
OneCommerce.io 已回覆 2022年5月4日

Hi Jordan,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

2021年5月20日

Useful for my Spanish buyers. And makes it easier for me to market to them. This allows me to expand my market to the Latin Diaspora.

Sophista Gear
美國
使用應用程式 36分鐘
OneCommerce.io 已回覆 2021年5月21日

Hi VANESSA,

My name's Brown from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Brown
Transcy - Translate Language and Convert Currency

2021年10月1日

The free plan is horrible
my default language is traditional Chinese and add English language.
The AI translate auto translate my brand name (HETKINEN, which is not in Chinese) to English (wait a minute), and I cannot override it. Besides, when I continually add item to cart on the product page, the buy now button wording would duplicate to "buy nowbuy nowbuy nowbuy now buy now. nowbuy now...."

IOSOI Skin Lab
香港特別行政區
使用應用程式 大約17小時
OneCommerce.io 已回覆 2021年10月1日

Hi Hiu,

This is Fiona from Transcy - Translate Language and Convert Currency Customer Support Team and we are deeply sorry for any inconvenience causing to your store.

As I have seen that my colleague has helped you fix your two main issues as following:

1. We keep the brand name "HETKINEN" not being translated, so its meaning will be kept as HETKINEN in English language.

2. The "buy now" button is duplicated "buynow buynow", it's completely fixed, you can recheck all your issues on incognito browser to have the exact result

We have sent you some follow-up emails, please get back to us as soon as possible, so we can help you further until all your issues are completely fixed

Looking forward to hearing from you soon.

Regards,
Fiona
Transcy - Translate Language and Convert Currency