Transcy: AI 語言翻譯

Transcy: AI 語言翻譯

評價 (5,918)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
    5,459
  • 5% 的評分為 4 顆星
    267
  • 1% 的評分為 3 顆星
    42
  • 0% 的評分為 2 顆星
    25
  • 2% 的評分為 1 顆星
    125
編輯時間：2022年11月22日

good customer service, they are helpful and willing to help when there is an issue. Thank you , hope the app will work well

dressupyourpurse
美國
使用應用程式 大約2年
OneCommerce.io 已回覆 2020年11月12日

Hi there,

This is Stephen and we're sincerely sorry for this inconvenience causing to your experience

We have seen that one of our colleagues is following your case, he gave you a clear explanation, please kindly check your email and let him know if you need further support.

Regards,
Stephen
Transcy by OneCommerce

編輯時間：2021年6月30日

I tried other apps to translate my website, such as Translation lab, however no app was able to translate my complete website (envy theme) and had no customer service when I was stuck. In the end Transcy was the perfect solution, in addition the quick support of Jane and the developers I was able to translate my complete website in no time, and felt supported throughout the complete process. Thumbs up for Transcy and it's team. Thank you again Jane.

Archivio Spadacini
義大利
使用應用程式 大約2年
OneCommerce.io 已回覆 2021年6月30日

Hi Lungo,

I'm Gerda from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gerda
Transcy - Translate Language and Convert Currency

2021年10月21日

Lisa was such amazing help and guided me through the whole process which made everything easier and understandable for me. Thank you so much for the kind help

Autru
德國
使用應用程式 大約2年
OneCommerce.io 已回覆 2021年10月22日

Hi Yanru,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

2022年2月1日

great customer support. they helped within minutes and were super responsive. the app works amazing.

Self Cut System | Perfecting Men's Grooming
美國
使用應用程式 大約2年
OneCommerce.io 已回覆 2022年2月4日

Hi Ryford,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

2021年2月8日

The support is amazing! So far I had two little issues that I could not solve myself and they did it for me within an hour. The app is easy to use and so far doing what it should do. Happy with it!

BeachRebelle
德國
使用應用程式 大約2年
OneCommerce.io 已回覆 2021年2月9日

Hi there,

I'm Maria from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Maria
Transcy - Translate Language and Convert Currency

2020年12月16日

We have a Spanish and English audience. App works great for translation. Lisa from Customer Support was very responsive.

Gringo Guide
美國
使用應用程式 大約2年
OneCommerce.io 已回覆 2020年12月21日

Hi there,

My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Transcy - Translate Language and Convert Currency

2021年12月17日

The support is very fast and accurate. The teams are very helpful which saves me a lot of time to develop my store.

SEXMAZON
香港特別行政區
使用應用程式 大約2年
OneCommerce.io 已回覆 2021年12月20日

Hi Jin,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

2021年1月18日

Amazing app. I was impressed by the quality and accuracy of translation into (my non Latin language) Arabic. The service is top class. I used the instant chat for support. The reaction was swift and satisfactory.

Dar El Menara
美國
使用應用程式 大約2年
OneCommerce.io 已回覆 2021年1月18日

Hi there,

I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

2022年5月24日

I have been trying different translation apps in shopify and so far this one works best for my needs! Great support team, helpful and efficient!

Be All Skincare
香港特別行政區
使用應用程式 大約2年
OneCommerce.io 已回覆 2022年5月25日

Hi Tung,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

2021年11月8日

Great customer service. I am happy with the speed and quality of the support.
Thank you to the team for your prompt solutions.

Vital Canada
加拿大
使用應用程式 大約2年
OneCommerce.io 已回覆 2021年11月9日

Hi there,

Here's Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Marcus
Transcy - Translate Language and Convert Currency

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