Transcy: AI 語言翻譯

Transcy: AI 語言翻譯

評論 (5,958)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年12月23日

Bugs, bugs, bugs 2-3 bugs per week, they have very fast customer service actually but i need to keep an eye on this app every day so that it doesnt destroy our company, there was a bug where it was duplicating the price digits from 98 to 9998 and made zero sales on that day trying to figure out what was going on... turns out that Transcy had ANOTHER one bug...

Curaid
賽普勒斯
使用應用程式 2個月
OneCommerce.io 已回覆 2024年12月25日

Hi there,

This is Brian and we're deeply sorry for any inconvenience causing to your experience.

- For the duplicating price digits, please be advised that this issue is ...

2025年1月9日

seriously, the app is really hard to use, I want the currency show only two decimals but I cannot, only can edit one by one manually which takes forever, I asked customer service they said they cannot help either. Now the default USD currency suddenly showing 3 decimals and I cannot edit either.The translation is also very bad

kior
新加坡
使用應用程式 大約2個月
OneCommerce.io 已回覆 2025年1月13日

Hi Yi,

This is Brian and we personally apologize for any inconvenience causing to your experience

- For AI translation, it's a known issue that we are using an AI Translation ...

2025年2月17日

I have been charged for it even though I didnt use it!!!
It slows down my website hence uninstalled but looks like I am forced to pay, anyways.

All Inclusive Family Treasures
印度
使用應用程式 13天
OneCommerce.io 已回覆 2025年2月19日

Hi there,

This is Saha and we're deeply sorry for any inconvenience causing to your experience

- We're wondering that there was a misunderstanding. For making it clear, ...

編輯時間:2024年12月9日

Very bad app, never seen such bad product on shopify!

Sneaxx
荷蘭
使用應用程式 2天
OneCommerce.io 已回覆 2024年12月10日

Hi David,

This is Brian and we personally apologize for any inconvenience causing to your experience

- First of all, because of misunderstanding when using the Glossary ...

編輯時間:2024年12月16日

this is suck.If you are an e-commerce website, please translate product titles and URLs as needed. Because Google will determine that your translated products are new products, which will cause your store to have thousands of more products. Don't translate pictures either, because the last picture will be retained in this app. If you change your picture, it will not be displayed on your front ...

Xtool Official Car Diagnostic TOOL Store
香港特別行政區
使用應用程式 3個月
OneCommerce.io 已回覆 2024年10月21日

Hi Feng,

This is Brian and we personally apologize for any inconvenience causing to your experience

- First of all, we have noted your feedback to improve our app in the ...

2024年9月28日

Disappointing Experience with Transcy AI :

I had a really frustrating experience with Transcy AI. The app was difficult to use and plagued with multiple bugs. I initially chose a plan to test it out, but due to all the issues, I ended up uninstalling it. After a month, I decided to give it another try and pick the plan that suited my needs, only to be told that I couldn’t have a free trial ...

Goatkits Store
英國
使用應用程式 13天
OneCommerce.io 已回覆 2024年9月30日

Hi there,

This is John and we personally apologize for any inconvenience causing to your experience

- For unexpected support from the agent, we will have a proper training to ...

編輯時間:2024年9月16日

Use caution when using this app. Actually, no one should be using this app as it is SEO killer. The app does not comply with Google's SEO guidelines, which leads to google not indexing translated pages due to 302 Redirect.

The team know the issue but apparently their response to the issue is that their app "focuses on the storefront". This is Bull*.

If you want your store to be discoverable from ...

Venus Verity
賽普勒斯
使用應用程式 3個月
OneCommerce.io 已回覆 2024年9月15日

Hi Aris,

This is Raymond from technical team leader of Transcy and on the behalf of my team, I personally apologize for any inconvenience causing to your experience

1. ...

2025年1月27日

No Hebrew language from all worldwide languages. Anti-Semitic app.

Shopify should remove this app from their app store

לובן מור
以色列
使用應用程式 2分鐘
OneCommerce.io 已回覆 2025年1月28日

Hi Yonatan,

This is Saha and we're deeply sorry for any inconvenience causing to your experience

- We're wondering that there was a misunderstanding because our app is still ...

2024年11月21日

Mala experiencia, uno solo quiere traducir su tienda automaticamente y solo encuentra fallos y trabas. Luego el soporte se explica fatal y tardan media hora para resolverte una duda o problema.

Una aplicación de este tipo es para traducir tiendas, no para que nos de dolores de cabeza.

HYPECLOTHING
西班牙
使用應用程式 大約3小時
OneCommerce.io 已回覆 2024年11月24日

Hi there,

This is Kane and we personally apologize for any inconvenience causing to your experience

- For unexpected support from the agent, we will have a proper training to ...

2024年8月8日

Literally useless, customer service give no help and all youtube content on how to set up is out of date

NÓRA
阿拉伯聯合大公國
使用應用程式 11個月
OneCommerce.io 已回覆 2024年8月11日

Hi Gulnoza,

This is Brown and we're deeply for any inconvenience causing to your experience

- For unexpected support from the agent, we will recheck their work carefully and ...