Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,921)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

July 13, 2022

Great App, great support. Some things could still be easier and streamlined and the translation is not always correct. But there's room for improvement.

Audio Essence
Switzerland
About 1 year using the app
OneCommerce.io replied July 18, 2022

Hi there,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

August 23, 2022

Ich habe diese App für meinen Shop verwendet. Der Support ist wirklich überragend. Kann ich nur weiterempfehlen.

Hustler-Group
Germany
About 1 year using the app
October 4, 2021

They were very quick to answer and assist me because the last products were not uploading, as soon as I got in touch the problem was resolved

Mystic Portals Mx
Mexico
About 1 year using the app
OneCommerce.io replied October 5, 2021

Hi Brenda,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

October 30, 2022

The app works well, is quite easy to understand and there is swift support 24/7 and is helpful and competent.

Crucible Cookware
Sweden
About 1 year using the app
OneCommerce.io replied October 31, 2022

Hi Andreas,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

April 3, 2022

The plug-in works really well and is fairly priced. Also the service was beyond amazing. I had the chance to work with Flora and you can tell she was taking extra care to offer me the greatest experience possible. I was able to have exactly what we need our switcher to look like on all screen resolution the same day we ask, so the service was way beyond my expectation. I strongly recommend people to use this tool for multilingual shopify site! :) I feel like if I need significant custom change overtime, the developper team might consider my demand more than other shopify translation plug-in, because this company seems to be really customer oriented! I think it’s gonna be a longterm partnership between us… cheers! :)

Club Hippocrate
Canada
About 1 year using the app
OneCommerce.io replied April 6, 2022

Hi René,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

October 9, 2021

Seems like a very solid solution. The free version is actually useful and if you ever decide to take it to the next level, they provide all functions for it. Greatly recommended!

WIZION
Austria
About 1 year using the app
OneCommerce.io replied October 11, 2021

Hi Timo,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

January 3, 2023

Service rapide et efficace, je vous remercie Mr Bo pour votre aimabilité et votre professionnalisme.

decogato
Tunisia
About 1 year using the app
OneCommerce.io replied January 3, 2023

Hi SOFIENE,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

September 20, 2021

Great app for translating and having multiple currencies, easy to use and the team is really helpful if you have any doubt or problem

Holic Nation
Mexico
About 1 year using the app
OneCommerce.io replied September 22, 2021

Hi there,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

February 22, 2022

This is a great app and had awesome and quick help to set up my translation. I recommend this app to everyone !

Challenger Clothes
Canada
About 1 year using the app
OneCommerce.io replied February 23, 2022

Hi Joël,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

December 23, 2021

Very helpful service! Very kind & fast in replying! I can totally recommend this app! It is fast & well in translating.

Marandino
Germany
About 1 year using the app
OneCommerce.io replied December 26, 2021

Hi Amelie,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency