Transcy: AI Language Translate , 5,660 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this translation app for its ability to translate third-party apps and display multiple currencies, enhancing the international shopping experience. It's praised for its seamless integration with Shopify and user-friendly interface. The support team is noted for their responsiveness and efficiency, even assisting with tasks like old code removal. Merchants appreciate the automatic content checking feature and DeepL integration. The app is recommended for its functionality, customization options, and excellent customer service.
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piano premium molto buono e interessante, si possono cambiare anche le immagini con testo delle altre sezioni. assistenza clienti, dopo i primi fraintendimenti ha capito i miei problemi e ha risolto velocemente tutto. eccellente l assistenza 7/24. disponibili a qualsiasi ora e anche di domenica, sono poche le app che regalano questo servizio.
Hi there,
I'm Kaylin from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy by OneCommerce
This plug-in is easy to use, and the customer service is warm. Although it is the first time for me to contact this plug-in, I can use it quickly. However, there are still some parts that cannot be translated. Please optimize it as soon as possible. Thank you very much.
Hi there,
This is Neil. Thank you so much for your review about our app.
For your feedback, we really appreciate it and assure that we will improve it in the better way. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Neil
Transcy - Translate Language and Convert Currency
I've started with a bad review of this app because I've got some problem. But I finally solved it and it working great. I recommended this app !
Hi there,
My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Muffin
Transcy - Translate Language and Convert Currency
Great app for traslation. Simple and useful! The greatest thing is that you have support 24/7 for any question and problems!
Hi Raffaele,
Here's Farley from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Farley
Transcy - Translate Language and Convert Currency
DO KNOW YET JUST STARTED RIGHT NOW WITH THE APP BUT WILL LET YOU GUYS KNOW IF IT'S A GOOD APP TO USE FOR YOUR BUSINESS.
Hi Keith,
This is Stephen. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Stephen
Transcy - Translate Language and Convert Currency
Great app and great and fast support. inapp speed could be improved it is pretty slow when translating.
Hi Jens,
Here's Darius from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.
Regarding to your concern as pretty slow when translating, in the general, the translation speed is depended on some elements such as how many pages as well as languages you are translating, the more pages you translate, the slow speed of translating your pages should be
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Darius
Transcy - Translate Language and Convert Currency
interface looks pretty good. was unable to pick the language i wanted to translate to(ok now). there are many options for me to use, seems like it is well liked by other store owners.
Hi Mark,
My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy - Translate Language and Convert Currency
Very simple, will translate everything from A to Z. Simple to use. Great and fast support. No visual editor though. However, I'm on a paying plan and I Would like to convert pictures without having to take the big plan... I only have a few pictures to be replaced/translated and +30$USD/month seems a bit exaggerated for 3 header pictures when you don't actually need more than 1 language and don't really need the other perks of the package. I would rather create a bilingual visual instead even if it's obviously visually less attractive. The solution could be to offer a limited number of pictures conversion in lower plans for those with basic needs and this would be 5 stars app.
Hi Michael,
I'm Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. For your concern, we will take it into consideration to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Andrew
Transcy - Translate Language and Convert Currency
App may seem buggy and complicated at first to set-up but their customer service is excellent! Got my help from Lisa, she solved my issues within an hour.. Much better than troubleshooting the issues myself. :)
Hi Jeriel,
Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy - Translate Language and Convert Currency
GOOD
Hi there,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy by OneCommerce