Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,915)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

February 17, 2021

Amazing, simple and quick translation. As a native speaker, I'm astonished by the accuracy of the translation. Personal thanks to Lisa

CanGangaStore
Germany
20 days using the app
OneCommerce.io replied February 17, 2021

Hi there,

I'm Harry from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Harry
Transcy - Translate Language and Convert Currency

October 12, 2022

Transcy support team is awesome, fast and helpful replies! I was keen adding more currencies and it worked fine, but it need more improvements on settings.

TheraNewEra
Lithuania
20 days using the app
OneCommerce.io replied October 14, 2022

Hi Nojus,

I'm Daisy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Daisy
Transcy by OneCommerce

March 23, 2023

I haven't fully delved into the app, but it seems that it fits our needs. What is remarkable is the customer service. I was helped greatly from the moment i installed the app to the app running as we want it to. My issues and errors were fixed immediately and good.

Would recommend just for the customer service alone!

Will give another review when i've experienced the app for a longer period.

DOLOMO.EU
Netherlands
20 days using the app
OneCommerce.io replied March 24, 2023

Hi Chet,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

June 2, 2022

This apps is great in translating the website in just a few clicks plus the support team is so helpful in dealing all my difficulties while I set up the apps. Highly recommend.

missssssbeauty
Hong Kong SAR
20 days using the app
OneCommerce.io replied June 4, 2022

Hi Ching,

I'm Daisy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Daisy
Transcy - Translate Language and Convert Currency

April 26, 2022

The pros about this app are the options for the switcher which are more stylish than other similar apps from a visual perspective and the best of Transcy is definitely the fact that integrates and works perfectly with Shopify markets. I would like to specially thanks Lisa from support, she has been of great help and nothing was too much trouble. She was excellent!

Tōke Natura
Spain
Over 1 year using the app
OneCommerce.io replied April 27, 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

January 28, 2022

Great support! Started using this app was very easy because customer service was right there when I needed it.

LMLaki
Finland
20 days using the app
OneCommerce.io replied January 29, 2022

Hi Mikko,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

February 7, 2023

The App is very good and the support ist fantastic! Every problem was solved with the help of the support`.

snoel.de
Germany
20 days using the app
OneCommerce.io replied February 10, 2023

Hi Noel,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

November 20, 2023

Sehr gute Beratung. Freundlich und sehr guter Support duch Bo. Sehr geduldig, schnelle, gute Lösung und flexibel. Vielen Dank! Kann ich guten Gewissens weiterempfehlen.

Annie van Walden
Germany
19 days using the app
OneCommerce.io replied November 28, 2023

Hi Anette,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

March 19, 2021

I used this app to be able to offer my yoga clothes in spanish and english. It did it, but only partially. It is also a little slow. Otherwise, a good app for simple translation.

Dragon Gate Yoga
United States
Over 1 year using the app
OneCommerce.io replied March 23, 2021

Hi there,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Regarding to your concern "It did it, but only partially", this might happen because your available has been run out, if not please elaborate it, so we can help you further. As we has sent you a follow-up email, please let them if you need further support.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Transcy - Translate Language and Convert Currency

March 6, 2022

Amazing the tool is!!!! I used to use 2 seperated tools to translate and change the currency, and this tool could make it all together, highest recommend.

Sunny Collection
China
20 days using the app
OneCommerce.io replied March 7, 2022

Hi Sunny,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency