Transcy: AI Language Translate , 5,650 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this translation app for its ability to translate third-party apps and display multiple currencies, enhancing the international shopping experience. It's praised for its seamless integration with Shopify and user-friendly interface. The support team is noted for their responsiveness and efficiency, even assisting with tasks like old code removal. Merchants appreciate the automatic content checking feature and DeepL integration. The app is recommended for its functionality, customization options, and excellent customer service.
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I just installed the app and worked it through in a few minutes. It looks very nice and easy though I was not aware of how to use it, But Andy really come helped me alot to set it up and Now everything looking soo good, and had no compatibility issues with my shop. Hopefully everything will be ok! The support is also very good
Hi Jur,
This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Neil
Transcy - Translate Language and Convert Currency
1st: review: Sorry to say that the auto-translation that are ment for 3rd party apps does not work. We use Prestige theme and the app makes the site totally crash. Really good support team. They send videos on how to solve things and they do quick fixes very professional. This will hopefully be a complete app in the future, but for now I would look elsewhere. 2. Updated review. Support team (Richcarde) was great! Made the site work and the app is beautiful!
Hi LULI,
This is Carrick from Transcy - Translate Language and Convert Currency Customer Support Team. On the behalf of my team, I sincerely apologize for this inconvenience.
For this concern, our Dev team is definitely working on it to find the root cause and will have the relevant solution for this as soon as possible. Also because it involves in your third party apps, so it may take longer time to fix it, so I highly appreciate your empathy in this situation.
As I have seen that my colleague has sent you follow-up emails, please kindly check it for further help. Looking forward to hearing from you soon.
Regards,
Carrick
Transcy - Translate Language and Convert Currency
Ich habe die App neu installiert, sie scheint soweit ganz gut zu funktionieren. Wörter die nicht gut übersetzt sind kann man manuell ändern.
Hi there,
Here's Kane. Thanks so much for your review about our app.
We guarantee that the translation system is being upgraded frequently, and the quality keeps improving when time goes. Also we provide Edit translation feature in case customer can modify target translation if any mistakes made by automatic translation.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy - Translate Language and Convert Currency
Je n'ai pas encore complètement utilisé l'application donc je ne peut être objective sur l'outil. Cependant, le service client est TOP !!
Hi Raada,
I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Gemma
Transcy by OneCommerce
Lisa is so nice, thanks for her help❤️❤️❤️❤️❤️❤️❤️❤️ I need to spent some time to discover this app and then give more advice……."
Hi WUJECCI,
My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy - Translate Language and Convert Currency
I just bought this app but so far so good. Customer Service is great, they answer very quickly
thank you!!!
Hi Guillaume,
My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy - Translate Language and Convert Currency
Best translation app ever, does the currency trick and the translating for your store. The support is really good aswell
Hi there,
This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy - Translate Language and Convert Currency
Really nice app with a lot of potential! I'm currently using it for my website and it does a great job with the translate button customization and the possibility to edit translated text
Hi Ludovic,
Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Timothy
Transcy - Translate Language and Convert Currency
We translated our entire webshop via Transcy (800 products) from Dutch to French. But now it appears that custum fields can't be translated by the app... so we're stuck because we use a lot of custom fields... We also get to see in a lot of places... so we have to take this out everywhere... e.g. in the search bar, check out screen, ... Really not recommended!
Hi there,
Here's Raymond from Transcy - Translate Language and Convert Currency Customer Support Team. Sorry for the inconvenience has caused to you
First, I got your concern about the custom fields translation. At the moment, we offer a feature called Third-party Elements to translate the texts which are created from other apps or custom code.
Second, Our Support agent is contacting you via live-chat support. She will explain how to use the app features and help to solve the issues you have with the app.
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Raymond
Transcy - Translate Language and Convert Currency
Nadat ik de app heb gedownload en alle woorden heb vertaald kon ik een button plaatsen om over te schakelen van Nederlands naar Engels. Maar wanneer ik overschakelde naar Engels kreeg ik een blanco pagina te zien. Dus niet zoals het hoort. Ik heb toen gemaild met Lisa van FireApps voor hulp. Zei heeft het probleem voorgelegd bij Muffin van FireApps die het voor mij heeft opgelost. echt een snelle TOP service! Ik ben enorm blij met deze app. Heel erg bedankt meiden voor al jullie hulp ;)
Hi there,
Here's Enda from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Enda
Transcy - Translate Language and Convert Currency