Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,915)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

February 1, 2022

Great customer service, they've fixed all the issues that app had with my live theme and now it's working! Need some time to test it, but so far very satisfied with the app.

Curaloe Europe
Netherlands
About 2 hours using the app
OneCommerce.io replied February 4, 2022

Hi Norbert,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

August 1, 2023

Violette vom Kundensupport-Team hat eine großartige Arbeit in unserem Webshop geleistet. Sie hat den Schalter eingebettet, während das System einen Fehler hatte. Sie und ihr technisches Team haben es geschafft, die Aufgabe zu erledigen. Sie war sehr freundlich und äußerst hilfsbereit. Ich musste die Arbeit schnell erledigen und sie hat mir sofort geholfen. Ihr Chat-Service ist erstaunlich und immer innerhalb einer Minute verfügbar. Ich bin glücklich, mit Transcy für unseren internationalen Shop zusammenzuarbeiten. Wir versenden schnell und viel weltweit und innerhalb Europas, daher ist es wichtig, dass alles ordnungsgemäß funktioniert!!!

Techlando.de
Germany
About 2 hours using the app
OneCommerce.io replied August 7, 2023

Hi Robert,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

April 8, 2023

Vani from chat very help me. She show me what need to do. Step by step I follow instruction and finaly we did it

Alunika
United Kingdom
About 2 hours using the app
OneCommerce.io replied April 10, 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

January 31, 2022

Great support! They helped me get set up quickly and easily. Very impressed. Keep up the good work!

EV Cables UK
United Kingdom
About 2 hours using the app
OneCommerce.io replied February 1, 2022

Hi Graham,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

September 18, 2022

This is a great app! I can't say anything but good things about it, it's simple to use and very effective. It allows you to change multiple things on your store as well as convert the currency. I highly recommend using this if you need a great translation app.

Smart Houm
Canada
About 2 hours using the app
OneCommerce.io replied September 22, 2022

Hi Orlando,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

January 19, 2023

Customer service listened to our problem very patiently and guided us through it thoroughly. That's part of the quality of the app.

AF HOUSE
United States
About 2 hours using the app
OneCommerce.io replied January 19, 2023

Hi Akiko,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

August 18, 2022

On behalf of KAYA ATELIER EST for Trading, I would like to express my appreciation and thanks to Scarlet for her high professionality from the beginning until we succeeded. She was very respectful from the beginning to the customer and his work. she helped me in every step (step by step), she provided all the information I could ever need to succeed. Truly, She wanted me to succeed. I really appreciate the hard work done, and I know that it is essential for any business to have a strong and professional partner like YOU.

KAYA Atelier
Saudi Arabia
About 2 hours using the app
August 24, 2021

it is really nice app and even customer services is awesome. help me to setting this app and let me know better how to use it.
thanks so much.

Daffodil co.
South Korea
About 2 hours using the app
OneCommerce.io replied August 24, 2021

Hi Juliana,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

January 13, 2023

iris helped me a lot and stayed in the chat
and she is still fixing the problems.
i hope every thing will be good

La'Sebal
Israel
About 2 hours using the app
OneCommerce.io replied January 16, 2023

Hi Erlend,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

October 10, 2023

Great customer service received!

RizerActive
United Kingdom
About 2 hours using the app
OneCommerce.io replied October 12, 2023

Hi Nicole,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce