Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,915)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

January 27, 2021

They are really nice people, I needed help and they were nice and helpful even when I have the free version. The app works very well and I am sure it will help me in the short term to reach clients from other parts of the world. Thanks Lynn

Retroooclothes
Mexico
About 2 hours using the app
OneCommerce.io replied January 27, 2021

Hi there,

This is Daniel from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Daniel
Transcy - Translate Language and Convert Currency

July 11, 2023

Special thanks to Lee for perfect support:) The application seems to be very helpful. I hope it will work well for my store.

Luckystar Europe
United States
About 2 hours using the app
OneCommerce.io replied July 13, 2023

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

August 2, 2022

I use this app to translate my site from English to German and French. With the help of Flora( chat box) I managed to implement the translation, although with German was not working in the beginning. As far as I checked, the French translation is ok but the German version need editing.

Apiphen
Switzerland
About 2 hours using the app
Edited June 1, 2023

Very nice application and very nice experience with Nim,
Quikly feedback, and nice integration on my store
Alsothe application is easy to use
I recommand it

lamarquedefrance
France
About 2 hours using the app
OneCommerce.io replied June 1, 2023

Hi Symphor,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

February 23, 2023

I did not have the time to try out every function of the app yet. But the customer service is excellent. Super easy, super friendly and transparent. Would recommend to try this app!

Huni Design
Germany
About 2 hours using the app
OneCommerce.io replied February 24, 2023

Hi Mona,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

April 27, 2022

I have just installed the App and from the very first moment the customer support was there to assist me and doing the necessary adjustment to meet my requirments. very nice and helpful support team to be honest. I hope that the App is as perfect as the support team i will cross my fingers and continue using it.

CristinenMoor
Germany
About 2 hours using the app
OneCommerce.io replied May 4, 2022

Hi Andreas,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

October 9, 2022

充実したサポートと使いやすい翻訳機能でとてもおすすめできます。自動翻訳の精度もかなり高いです。多少はやはり手動で修正する必要があるのですが、そこも修正ツールが充実しているのでやりやすいです。同じ翻訳ミスが続く場合は、単語登録して次回のミスを防げます。

ameno cashmere | 公式オンラインストア
Japan
About 2 hours using the app
OneCommerce.io replied October 11, 2022

Hi Kazuki,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

January 30, 2023

Customer service Violette, treats the work very seriously, helps me to solve how to use this software, I am very grateful for this, at the same time this software can automatically convert the real-time exchange rate, or very good.

PLDOLL
China
About 2 hours using the app
OneCommerce.io replied February 1, 2023

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

July 14, 2022

Great customer service specially with Daisy she was very professional and reactive, every problem has a solution. I recommend this app at 100%

THE PETABOX
Australia
About 2 hours using the app
OneCommerce.io replied July 18, 2022

Hi there,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

February 4, 2022

I highly recommend the program it solved our problem in a few minutes especially Andy is really helpful

REFA GIDA
United States
About 2 hours using the app
OneCommerce.io replied February 7, 2022

Hi FATOS,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Marcus
Transcy - Translate Language and Convert Currency