Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this translation app for its ability to translate third-party apps and display multiple currencies, enhancing the international shopping experience. It's praised for its seamless integration with Shopify and user-friendly interface. The support team is noted for their responsiveness and efficiency, even assisting with tasks like old code removal. Merchants appreciate the automatic content checking feature and DeepL integration. The app is recommended for its functionality, customization options, and excellent customer service.

October 14, 2021

downloaded the app and had some questions but they have great customer service, also works perfectly with what I need

Nineteen Seventy
United States
Over 1 year using the app
OneCommerce.io replied October 18, 2021

Hi Carla,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

January 22, 2021

The app works really well and converts currency and language without any issues. I'd highly recommend this app to anyone looking for a quick and efficient solution for their online store.

Bisous Boutique Clothing
United States
Over 1 year using the app
OneCommerce.io replied January 22, 2021

Hi there,

I'm Louis from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Louis
Transcy - Translate Language and Convert Currency

October 14, 2021

So easy and fast to set up. In a matter of 20mins, I had my website displaying in 5 different languages. Amazing app

Momentos.com
Australia
Over 1 year using the app
OneCommerce.io replied October 14, 2021

Hi Donna,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

Edited April 16, 2024

I asked help from Customer Support because I had a problem on translation.
Raymond helped me fast. We didn't spend much time, just a few mins then it be done. I really like this app and suggest you guys can try it!

PINKSELFIE
Taiwan
Over 1 year using the app
February 17, 2021

excellent support team and very useful app which is also easy to use! I would recommend this app to anyone

herebedragons.hr
Croatia
Over 1 year using the app
OneCommerce.io replied February 17, 2021

Hi there,

My name's William from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
William
Transcy - Translate Language and Convert Currency

August 4, 2022

I used this app to translate my page, it was great! and Lee from CS and support was A MA ZING. LOVED IT!

Rise Street Market
Costa Rica
Over 1 year using the app
April 14, 2022

El soporte es excelente, 10/10. La aplicación traduce muy facilmente. Recomendadisimo a cualquiera que desee probarlo tiene 14 dais de prueba.

Swapcloud Games
Argentina
Over 1 year using the app
OneCommerce.io replied April 16, 2022

Hi Julian,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

May 16, 2022

Love this app, because it's easy to use! The technical support is great and available 24/7 to help :)

LA FENICE
Poland
Over 1 year using the app
OneCommerce.io replied May 18, 2022

Hi Agnieszka,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

July 11, 2021

Awesome now I can serve my customers in their own language easy to set up and great friendly customer service

Gallery Aderyn
Canada
Over 1 year using the app
OneCommerce.io replied July 12, 2021

Hi Pam,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

October 21, 2022

Great app for translation! I translated my while store. It was very fast and (most important) easy! Thanks!

Toma
Netherlands
Over 1 year using the app
OneCommerce.io replied October 24, 2022

Hi there,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce