Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this translation app for its ability to translate third-party apps and display multiple currencies, enhancing the international shopping experience. It's praised for its seamless integration with Shopify and user-friendly interface. The support team is noted for their responsiveness and efficiency, even assisting with tasks like old code removal. Merchants appreciate the automatic content checking feature and DeepL integration. The app is recommended for its functionality, customization options, and excellent customer service.

August 4, 2022

I used this app to translate my page, it was great! and Lee from CS and support was A MA ZING. LOVED IT!

Rise Street Market
Costa Rica
Over 1 year using the app
April 14, 2022

El soporte es excelente, 10/10. La aplicación traduce muy facilmente. Recomendadisimo a cualquiera que desee probarlo tiene 14 dais de prueba.

Swapcloud Games
Argentina
Over 1 year using the app
OneCommerce.io replied April 16, 2022

Hi Julian,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

May 16, 2022

Love this app, because it's easy to use! The technical support is great and available 24/7 to help :)

LA FENICE
Poland
Over 1 year using the app
OneCommerce.io replied May 18, 2022

Hi Agnieszka,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

July 11, 2021

Awesome now I can serve my customers in their own language easy to set up and great friendly customer service

Gallery Aderyn
Canada
Over 1 year using the app
OneCommerce.io replied July 12, 2021

Hi Pam,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

October 21, 2022

Great app for translation! I translated my while store. It was very fast and (most important) easy! Thanks!

Toma
Netherlands
Over 1 year using the app
OneCommerce.io replied October 24, 2022

Hi there,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

Edited November 10, 2021

I am very happy! The fact there's an onboarding team makes the world of difference. Everything in my store is being updated and I am really impressed with the efficiency. The currency and language switcher itself is very clean and I like the look when it is placed on the site. My site is very fast even with the plugin translation.

With Legacy
United Kingdom
Over 1 year using the app
OneCommerce.io replied November 16, 2021

Hi there,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

May 13, 2022

Great app and support - had for a few months, all worked great, i updated something and needed them to help and they did within minutes

High Dive Apparel
United Kingdom
Over 1 year using the app
OneCommerce.io replied May 17, 2022

Hi Jamie,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

September 23, 2021

I was an excellent app that helped me a lot and made my work easier to get more conversions without much hassel

JDN Online
Australia
Over 1 year using the app
OneCommerce.io replied September 23, 2021

Hi Sachee,

This is Daria from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Daria
Transcy - Translate Language and Convert Currency

February 7, 2022

Thanks for help ! very good customer service. I recommend this application. It's simple and well done !

STUDIO
Canada
Over 1 year using the app
OneCommerce.io replied February 8, 2022

Hi Bianca,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

March 24, 2022

Great! And the customer service is very helpful! I recommend this app and it help me to much to translate multi languages.

oolactive
China
Over 1 year using the app
OneCommerce.io replied March 25, 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency