Transcy: AI Language Translate , 5,138 reviews
The support team is quick to respond and can help as best they can. they were respectful and helpful.
The translations from english to chinese is not 100% for the free plan but it is a great app to have in your pocket to cater to different markets to start. You can upgrade to the premium plans for even better language rules and adaptations for how you want your translations to be
Hi there,
This is Jocelyn from Transcy. Thank you so much for review
We're happy you had a good time with us! Thanks for your trust
In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocelyn
Transcy by OneCommerce
There were a few limitations wrt. 3rd party translations and currency displays. All in all a great app, easy to use and navigate. Quick response from support team is always a plus!
Hi there,
I'm Mirabel from Transcy. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy, we will take it into consideration to improve it
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy by OneCommerce
Superbe équipe très réactive, très gentilles et qui résout tous mes soucis. Par contre certaines traductions ont dû être retraduites plusieurs fois alors que ça avaient déjà été fait. Sinon dans l'ensemble je suis contente.
Hi there,
Here's Kelly from Transcy. Thanks for your review and feedback about our app
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kelly
Transcy by OneCommerce
5 stars for customer service. They respond very very fast and solve problems quickly. but only give 4 stars because of some translate issue. it sometimes would translate the code of my theme, so I have to edit the translation manually. That takes a lot of time.
Hi there,
Here's Jena from Transcy. Thank you so much for your review.
Besides that, to make your experience better, we will note your feedback and keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy by OneCommerce
a few minet bugs sometimes but when it works its fantastic, just try it out for yourself you wont regret
Hi Frank,
This is Jocelyn from Transcy. Thank you so much for your review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocelyn
Transcy by OneCommerce
So very helpful and quick to respond to questions and concerns and the App was easy to install with the great guidance of the team there!
Hi there,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy by OneCommerce
Appli qui fait très bien son job. Aide en ligne adorable et super efficace. On aimerait juste davantage d'ergonomie dans l'appli elle même pour faciliter la recherche de mots à traduire.
Hi there,
This is Shirina from. We really appreciate you taking the time out to share your experience with us
For your concerns, we seem to not catch your point clearly, so one of our colleagues is reach out you, please kindly check your email. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Shirina
Transcy by OneCommerce
後台客服處理速度快，發現問題克服會直接幫忙處理。
不過有時候，後台的程式loading會卡住，導致要微調一些工具的時候會需要一直重新整理。開啟其他app並不會有這樣的問題，希望可以再更改一下後台loading速度。
Hi there,
I'm Bellamy from Transcy. We would like to thank for your review
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy by OneCommerce
Buena traduccion, cumple con una ritmo de traduccion a buena velocidad y permite agregar divisas de una gran cantidad de paises
Hi Rene,
This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jolie
Transcy by OneCommerce
Update: The 3rd party app translations sometimes overwrite already applied translations inside transcy. It's a nightmare to get this sorted (I've been going on about 3 weeks trying to get this done now). The app works fine, but it overwriting itself is a massive problem.
I had some questions on putting the switcher in a specific spot in my theme and was helped super fast (on a weekend day, even) which I really appreciate.
The app is very extensive and takes a bit of getting used to, but everything is done very intuitively and after learning how to work with it, it's absolutely perfect for both language and currency efforts.
Hi there,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy by OneCommerce