Transcy ‑ Translate & Currency
by FireBoxTranslate your store into multi languages & convert currency
All reviews
BADBOY.Storeonline
Tutto molto semplice, intuitivo. Già con il piano free si può fare tutto il necessario per partire, consigliato!
Developer reply
Hi there,
This is Mason from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Mason
Transcy - Translate Language and Convert Currency
Miss Muse
It would be nice if the currency section allows custom prices as well as automatic exchanges. So that one can enter custom prices for different markets. This would especially be useful if the store offers worldwide free shipping.
Developer reply
Hi there,
Here's Ruby from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review and feedback about our app.
Regarding to your concerns, at the moment, you cannot set or edit the currency conversions (Exchange rates) in Transcy by yourself because we get all data of the Exchange rate directly from European Central Bank system. Also with this new update, we're so happy to bring a brand-new function is Auto Switch Currency based on visitor's location.
As I have checked and seen that you are having active chat with my colleague, please let them if you need further support.
Regards,
Ruby
Transcy - Translate Language and Convert Currency
Bella Hair CA
Customer service is great, Lisa helped me very promptly to modify the settings and I didn't need to stress about it. 24/7 Customer Service is very real, and very efficient. Would recommend.
Developer reply
Hi there,
I'm Scarlett from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Scarlett
Transcy - Translate Language and Convert Currency
Oro Bailen
I like this app very much, Raymond helps me to fix a problem on my page very fast. I hope the app keep improving
Developer reply
Hi there,
Here's Piper from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Lynn
Transcy - Translate Language and Convert Currency
DS Beauty
verry good support, and good translations, Greek language could be better but still... good translations, I would like to have the possibility to add manual translation
Developer reply
Hi there,
My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy.
Regarding to your concern about "add manual translation", please be advised that our app allows you to edit/put the translation manually.
You can find the edit interface by going to the Transcy Dashboard -> Translation -> Translate Store -> Choose the page you want to edit
You are having an active chat with my colleague, please let them know if you need more help.
Regards,
Muffin
Transcy - Translate Language and Convert Currency
Soul Health Lounge
I think it's more valuable if you pay for a plan, because otherwise you can only translate one language. I did have great support from Muffin though and she was able to assist. It's just the app itself on the free plan is a bit flaky.
Developer reply
Hi there,
I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. We will note your feedback and try to improve our app in the better way to meet your expectations! Since you are having an active chat with my colleague, please let them know if you need further help.
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Anna
Transcy - Translate Language and Convert Currency
Puraa - Purity Infused with Love
It's super easy to install. It's great to see such an active support team. The process is hassle-free.
Developer reply
Hi there,
This is Edgar from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Edgar
Transcy - Translate Language and Convert Currency
Wine Sensations by Son Roig
My experience with this application is good, the translations are correct and the visual environment of the application is intuitive and efficient.
My overall rating is correct, good customer support, thank you very much Lisa for your kindness. A cordial greeting,
Developer reply
Hi there,
This is Nolan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Nolan
Transcy - Translate Language and Convert Currency
LeashPup
I've started with a bad review of this app because I've got some problem. But I finally solved it and it working great. I recommended this app !
Developer reply
Hi there,
My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Muffin
Transcy - Translate Language and Convert Currency
BlasCut
ı used that app and it is working properly when you have some struggle with something the customer service is online at most of the time. I connect with andy at my problem. He is such a solution oriented person and helped me a lot
Developer reply
Hi there,
This is Andy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Andy
Transcy - Translate Language and Convert Currency