Shopify Translate & Adapt

The app works fine in terms of translation quality and the interface is simple to use. However, there is a major and poorly explained limitation that makes it very frustrating in real-world use.

Shopify Translate & Adapt only allows automatic translation for two languages per store, and it counts any language that already has machine-translated content, even if that content was created using a different app.

In my case, Spanish was translated with another app and manually reviewed, but Translate & Adapt still counts it toward the limit. As a result, I cannot use this app to automatically translate a third language (French), even though I never used Shopify Translate for Spanish.

This is not a technical bug, but a product limitation that is not clearly communicated, and it can seriously disrupt your translation strategy if you have already invested time in another tool.

Use this app only if you are absolutely sure which two languages you want to support from day one. Migrating or combining apps later is much more restrictive than it appears.

Translation from English to French is very approximative (Google Translate is really not the best!), plus a lot of punctuation and type case glitches make the app quite annoying. Another thing, when are you going to include translations for images alt text without having to upload new image files for each translation?

Nur 2 Sprachen möglich. Seit langer Zeit steht "weitere Sprachen folgen".

Umständlich zu nutzen, minimalistisch

I'd love it if we can use this to translate more languages

I was told by the Theme developer that the Translate & Adapt app was necessary to provide a second language (Japanese) to my store, thus installed it. While I appreciate the effort to streamline the translation process and find the search functionality to be indispensable, the automatic translations are impressively horrendous and cannot be used. Not a single one of them. The Japanese translations are very unprofessional in tone and manner and laughably incorrect. Many translations make no sense whatsoever.

We spent two months manually translating every single word of text throughout not only the website, but checkout journey and all hardwired communications and finished about 1/2 of the stores translations. Then, we had an issue with the navigation menu not leading to the correct URL, thus contacted Shopify to help. The IT support was able to identify and rectify the issue, but in the troubleshooting process, accidentally pressed the “Auto-translate” button, which then over-rode all of the manual translations that we spent months painstakingly translating.

Considering that there is no way to download an Excel spreadsheet for the translations nor is there a way to identify which translation applies to which page without constantly referencing the website while applying the translations, this mistake has set us back tremendously. It is absolutely incomprehensible that Shopify IT support not only has access to that button, but that pressing one button can override ALL of the manual translations. The icing on the cake is that there is no way to reverse the action or revert the code back.

USE WITH EXTREME CAUTION!!!

To the Shopify Product Managers / UI/UX Team, please consider the following enhancements:

1: Move the location of the “Auto Translate” button to a less conspicuous place. The current placement invites errors and mistakes.

2: Add a confirmation pop-up that clearly explains the ramifications of pressing the button

3: Add a functionality to reverse any changes

4: Add a functionality to restrict usage of this button or grey it out for some users

5: Make a proper user manual and ensure your internal staff know the ramifications of pressing that button

Certaines fonctionnalités sont agréables. Pour de petits sites, c'est intéressant. Par contre, pour de plus gros, il y a trop de corrections nécessaires. Par exemple, le signe & reste en code HTML et affiche &. Cette situation est assez problématique.

Title:
Translate & Adapt does not delete old translations — breaks multilingual content

Review body :

There is a serious issue with Shopify’s Translate & Adapt system.
Even after deleting a language from the Languages panel, old translations are still stored and reappear automatically when the same language is added again.

This makes it impossible to truly reset or clean a language.
Importing new translations (even with “Overwrite existing translations”) does not fix the problem. Old content keeps coming back.

For merchants with hundreds of products, this causes foreign customers to see outdated and incorrect translations, which harms business trust and SEO.

Shopify needs to fix the language deletion logic and provide a real option to purge translations.

This issue has been widely reported in the community but still unresolved.

It was working fine but at some point it completely stopped taking the right references but using for all products the same info. Support could only tell me to manually translate the references or use another app. It is unknown what the bug is due to and if it is fixable

We had already translated our shops main language and ALL tags, labels e.t.c but apparently we can no longer edit this directly in shopify but have to rely on an app that makes this an impossible operation.

The app becomes completely useless when it can't translate, or should i say, change the reference text into the same language but to something more suited for the issue