Hextom: Translate & Currency , 1.953 anmeldelser
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Wasted time translating 2000 words with this app only to find out it’s not compatible with pages built with PageFLy editor.
What’s more, I have to pay to export the manual translations I did.
Plain ridiculous.
At a first glance the app looks really good.
But when you starts use it... than all falls down
I can't use the features I want and disable what I do not want to use.
If I want to choose currency selector from another app and use this one only for translation... nobody cares. You MUST use currency feature, you MUST use markets and regions feature
App leaves some JavaScript in you Page after uninstalling. This is not just bad development practive is just crap
Thank you for your feedback. We have reached out to you by email and we have not heard back from you. We also checked your website and there is not any leftover code from our App.
Please check your email account when you have a moment and let us know if there's anything else we can do to resolve this to your satisfaction.
A rendu l'action ajout au panier impossible lorsque la langue traduite était sélectionnée... Super de payer de la publicité et de ne pas pouvoir vendre à cause d'une app
No Transparency, Terrible customer support.
No responding my replied.. it didnt work as expected.. My checkout page didnt perform well even using their tools. wasting my time. . It didnt fully convert all the pages.. It immediately charge my 19.99 even it's not working
This app makes it difficult to know how much the cost will be to translate my entire store. It has left me with a store which is translated just a little bit and now i'm held to ransom for anywhere between $300 and $900 usd to complete the translation, or leave it as it is with a partially translated store, why would an app even provide a partial translation? For all my multi lingual clients who would not need a translation anyway? Definitely more honest providers out there, which I will be using in the future. Also, support less than supportive when I was trying to discuss removal of their code from my store. Avoid.
This app trying to withdraw money from me even though I canceled my subscription. I don't use your app please remove your payment from my bill.
Please be assured that there will not be any further charges after you unsubscribe from a paid plan. The charge occurred because you signed up on the paid plan. We have tried to contact you by email a few times to review the charges with you. If you did not receive our emails, please check your spam folder and contact us.
Payed for the prodcuts, but there isn´t any translation. Payed for nothing. Don´t know why there are good reviews. DE to Finnish
Hi, your website is password protected, so we can not see the translation results. We have sent emails to learn more about the potential issue you have experienced, but have not received reply yet. Can you please check the inbox when you get a moment?
It's terrible to use, there is no online customer service, many functions are not very smart, and I can't find the answer, and I can't solve it well after paying.
Hi,
We do offer online support for our app TMS, including email support and many online guides and videos. We are always happy to help new users set up our app, and any questions you might have! Our records indicate that you sent us an email that we did reply to, but we never heard back from you afterwards. Can you check your email again in case it was sent to your spam folder by accident? Or maybe send us another message so that we can get your problems sorted out for you?
Thanks!
Henry
I have installed this app and tried it but it didn't work. The tasks did not run for me. So I will have to try something else.