Hextom: 翻訳と通貨 , 1,805件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の7%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2024年1月26日

It translated our URL slugs even though we don't want to, there's no option to deselect URL slugs, which caused a big mess and a lot of broken links that we needed to search for and fix manually.
Their support is an absolute disappointment, we are trying to reach them for a week and all we get is a bot saying "will connect you to an agent"but that agent never appears.

Graudupes EU
ラトビア
アプリの使用期間:8日
2024年2月1日

Unfortunately the translate feature is awful, totally destroyed my precise translation made by Translate & Adapt app.

Thank you for losing hours of my time.

WHOSE
ポーランド
アプリの使用期間:21分
2023年12月7日

I have no effect with real -time translation function. And I canceled the subscription after paying $ 15.99, and the previous subscription function was gone. This is a scam!!!!

CARPLAY4SALE
中国
アプリの使用期間:約7時間
2024年2月27日

Stay far away from this app!

The translations they offer are terrible and trying to communicate with their customer support team is like talking to a wall.

They simply do not care in the slightest about your problems with the app as long as you pay them money. I have used this app for almost three years and therefore I have a lot of experience with their customer support.

Seriously save yourself the headache and the money and do not give these developers a single cent, for they do not deserve it.

Weriion
スウェーデン
2023年8月24日

Terrible app. It does not help you add any Hreflang and Canonical Tags onto the translated content.

Signed up the highest plan and paid for content translation by words for 8+ languages and get panelized for duplicated content by Google.

When you find out your SEO performance dropped it is late. We lost tens of thousands of revenue because of this app.

Support is lackluster at best, slow response time and not helpful.

Tallmenshoes.com
アメリカ合衆国
アプリの使用期間:1年以上
2023年9月6日

This is not a useful app. The automatic translation is all or nothing, including archived / obsolete products, URL handles so your links break, etc. There is no way so choose what you want and don't want translated without a very tedious manual process. Choose something else...

EMF Harmony
アメリカ合衆国
アプリの使用期間:2ヶ月
2023年9月30日

useless app for a medium-sized store, it barely translated 10% and asked for paying for extra fees

acacuss
ドイツ
アプリの使用期間:1日
2023年6月7日

They ask for 5 stars review in exchange for free 3 languages. So every 5* are not that accurate just for free stuff

Ultimate Gainz
オランダ
アプリの使用期間:2ヶ月
2023年6月28日

Abbiamo avuto esperienze con diverse App, e se tenete veramente al vostro business, questa è la prima a dover evitare. Piena di Bug che si intrecciano fra loro. In tutto questo l'assistenza non è mai online e ti risponde dopo giorni. Quindi per poter risolvere le problematiche i tempi diventano pressochè insostenibili. Non si giustificano e ti lasciano da solo a cercare di risolvere il tutto autonomamente senza nessun tipo di considerazione e occhi di riguardo nei confronti del cliente che paga l'abbonamento.

NumberFix
イタリア
アプリの使用期間:1年以上
編集日:2023年5月8日

It's terrible to use, there is no online customer service, many functions are not very smart, and I can't find the answer, and I can't solve it well after paying.

Pascal Official
アメリカ合衆国
アプリの使用期間:約16時間
Hextomが返信しました 2023年5月15日

Hi,

We do offer online support for our app TMS, including email support and many online guides and videos. We are always happy to help new users set up our app, and any questions you might have! Our records indicate that you sent us an email that we did reply to, but we never heard back from you afterwards. Can you check your email again in case it was sent to your spam folder by accident? Or maybe send us another message so that we can get your problems sorted out for you?

Thanks!
Henry