Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
8 juli 2021

A rendu l'action ajout au panier impossible lorsque la langue traduite était sélectionnée... Super de payer de la publicité et de ne pas pouvoir vendre à cause d'une app

DOPE SPEAKERS
België
4 dagen gebruiken de app
Bewerkt 5 oktober 2022

No Transparency, Terrible customer support.
No responding my replied.. it didnt work as expected.. My checkout page didnt perform well even using their tools. wasting my time. . It didnt fully convert all the pages.. It immediately charge my 19.99 even it's not working

Ainuua
Singapore
2 dagen gebruiken de app
6 juli 2021

This app makes it difficult to know how much the cost will be to translate my entire store. It has left me with a store which is translated just a little bit and now i'm held to ransom for anywhere between $300 and $900 usd to complete the translation, or leave it as it is with a partially translated store, why would an app even provide a partial translation? For all my multi lingual clients who would not need a translation anyway? Definitely more honest providers out there, which I will be using in the future. Also, support less than supportive when I was trying to discuss removal of their code from my store. Avoid.

DaveKing Clothing
Verenigd Koninkrijk
2 dagen gebruiken de app
Bewerkt 2 maart 2022

This app trying to withdraw money from me even though I canceled my subscription. I don't use your app please remove your payment from my bill.

My Fashion Fever
Verenigd Koninkrijk
1 dag gebruiken de app
Hextom heeft geantwoord 5 maart 2022

Please be assured that there will not be any further charges after you unsubscribe from a paid plan. The charge occurred because you signed up on the paid plan. We have tried to contact you by email a few times to review the charges with you. If you did not receive our emails, please check your spam folder and contact us.

24 maart 2020

Payed for the prodcuts, but there isn´t any translation. Payed for nothing. Don´t know why there are good reviews. DE to Finnish

Finnland MAWA
Finland
Ongeveer 24 uur gebruiken de app
Hextom heeft geantwoord 25 maart 2020

Hi, your website is password protected, so we can not see the translation results. We have sent emails to learn more about the potential issue you have experienced, but have not received reply yet. Can you please check the inbox when you get a moment?

Bewerkt 8 mei 2023

It's terrible to use, there is no online customer service, many functions are not very smart, and I can't find the answer, and I can't solve it well after paying.

Pascal Official
Verenigde Staten
Ongeveer 16 uur gebruiken de app
Hextom heeft geantwoord 15 mei 2023

Hi,

We do offer online support for our app TMS, including email support and many online guides and videos. We are always happy to help new users set up our app, and any questions you might have! Our records indicate that you sent us an email that we did reply to, but we never heard back from you afterwards. Can you check your email again in case it was sent to your spam folder by accident? Or maybe send us another message so that we can get your problems sorted out for you?

Thanks!
Henry

Bewerkt 15 mei 2023

This is the worst experience ever! Mandatory rating to use the free version! And the translation of the free version doesn't work at all

SOMIY
Verenigd Koninkrijk
Ongeveer 2 uur gebruiken de app
17 januari 2020

I have installed this app and tried it but it didn't work. The tasks did not run for me. So I will have to try something else.

The Rugged Beard Company
Verenigd Koninkrijk
Ongeveer 2 uur gebruiken de app