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Perfect App, customer service is very good and always available in a few minutes to help you resolve issues. I definitely recommend
Love this app, I have used it for 3 years now. Get quick responses from the team every time I need help with something. I can recommend this app.
If you're looking to make your Shopify store accessible to a global audience, the "Hextom: Translate & Currency" app is an essential tool. This app simplifies the process of translating your store's content into multiple languages and automatically adjusts currency based on the customer's location, ensuring a seamless shopping experience for international visitors.
The best app when it comes to translate in your store. Have used this app on 20 different stores over time and it's the best!!
I just want to say how much I adore you all. Your friendship, professionalism, and kindness are genuinely rare in this industry. You truly exemplify excellence and set the standard for modern sophistication. A huge thanks to each and every one of you !
We’ve been long-time users of several Hextom apps and have always appreciated the quality and reliability they bring to our business. Unfortunately, our experience with the Hextom: Translate and Currency app has been quite disappointing. On our larger site, the app has consistently failed to function as expected, and despite months of back-and-forth with the support and development teams, the issues remain unresolved.
Given the high standard we’ve come to expect from Hextom, it was surprising and frustrating to encounter such challenges with this particular app. We hope that the team can address these problems soon, as we would love to see this app live up to the standards of the other Hextom products we rely on.
Thank you for sharing your feedback, and we're truly sorry for any inconvenience this may have caused. The issue might be related to your store's market-based regional pricing settings. You can check this under Settings >> Markets >> US Market >> Product and Pricing. Because of these settings, the price displayed on your store may differ from what is shown in your Shopify admin >> Product page.
We've reached out a few times to clarify this and offer further assistance, but we haven't heard back yet. When you have a moment, could you please check your inbox or spam folder and reply to us? We'd love the opportunity to help resolve any remaining issues for you.
It's incredible how much you can get here for free and how professionally you can integrate the languages. You can even select the Shopify theme, and it integrates perfectly into the announcement bar, where the social media links are also located. Then just adjust the colors and hide the theme's own language selection, and ta-da... you have additional languages to choose from. A great added value for our customers. Simply brilliant! Now we are of course also looking at the other apps from Hextom and are excited to see what they offer. Keep it up! *****.
Great option - easy to install and compliments Shopify store beautifully. Excellent product
Incredible customer service and highly intuitive app. Language selector together with a currency selector is really the best way to go.
I have been a seller for three years, and this is my first time writing a review, as well as my first time giving a negative one. I strongly suspect that this plugin's AI translation is overcharging. Today, I clearly had a quota of over 10,000 words remaining, but suddenly, I was informed that I exceeded the limit by several tens of thousands of words. The customer service representative claimed that it was the total usage from August 1st to August 24th. So, do you not have real-time tracking? Why did the word count suddenly increase by so much? Moreover, what is the point of your so-called limit? It doesn’t seem to impose any restrictions, so why did I exceed the limit by such a large amount? If I want to continue using your AI translation, I now have to pay extra to cover this so-called "instant overage." Isn't this forcing us to spend more? This is a very serious bug.
Thank you for your feedback, and we’re truly sorry for any inconvenience this has caused. We’ve reached out a few times to clarify the issue, but we haven’t heard back yet. When you have a moment, could you please check your inbox or spam folder and reply to us? We’d really appreciate the chance to help resolve any concerns.