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UPDATE: Problem was due to issues with our shop email, and once we wrote from a different email address they got in touch immediately, helping us out.
Lovely app and lovely support, thanks Karen!
I have encoutered some issues and asked for support, but had no anwer yet (more than a week since the first email).
Issues encountered in brief:
- I tried to manually translate some key words that were used as fiter tags in the collection page. After translating, the filter options on my collection page had totally disappeared. I had to cancel the translation of these key words and keep them in english in order to have them.
- I tried to manually translate some automated emails (abandonded cart), I followed the itructios and made some minor changes to the original text in order for the app to recall it, but yet app couldn't find the automated email for me to translate, both with automatic and manual research.
We are almost ready to launch, and this lack of support by the app's designers caused us to have a big delay, and forced us to look for a different app.
Still waiting for answers. If designers could use some help within today, I may still find "accetable" and give it more stars.
so, far so good ,I love all the apps, I am using from Hextom, easy app, to install and affordable prices
After using 2 other apps, I started using this and so far so good. Support is helpful - gets back to you quickly and gives you a detailed explanation regarding your problems etc.
Estou testando, mas só por dar mais de uma opção de idioma já vale a pena.
I used the app to translate my site to the Arabic language, Just started today and things going fine so far and great. Will update later
I highly recommend this app and the team! They are 100% transparent and are willing to offer customized offers to fulfill you need. Big Shout Out to Emma. They answer quickly with a solution.
o melhor de todos por eu consigo editar manualmente da forma que eu quiser e fica muito bom com as bandeiras
Works seamlessly, tried so many, researched even more. Found the perfect one. Recommend to everyone selling worldwide.
good