Recensioner (2 360)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 89 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
11 juli 2024

It's incredible how much you can get here for free and how professionally you can integrate the languages. You can even select the Shopify theme, and it integrates perfectly into the announcement bar, where the social media links are also located. Then just adjust the colors and hide the theme's own language selection, and ta-da... you have additional languages to choose from. A great added value for our customers. Simply brilliant! Now we are of course also looking at the other apps from Hextom and are excited to see what they offer. Keep it up! *****.

HalloGeschenk.de
Tyskland
Ungefär en månad användning av appen
17 augusti 2024

We’ve been long-time users of several Hextom apps and have always appreciated the quality and reliability they bring to our business. Unfortunately, our experience with the Hextom: Translate and Currency app has been quite disappointing. On our larger site, the app has consistently failed to function as expected, and despite months of back-and-forth with the support and development teams, the issues remain unresolved.

Given the high standard we’ve come to expect from Hextom, it was surprising and frustrating to encounter such challenges with this particular app. We hope that the team can address these problems soon, as we would love to see this app live up to the standards of the other Hextom products we rely on.

ULTRABASIC
Frankrike
6 månader användning av appen
Hextom svarade 16 september 2024

Thank you for sharing your feedback, and we're truly sorry for any inconvenience this may have caused. The issue might be related to your store's market-based regional pricing settings. You can check this under Settings >> Markets >> US Market >> Product and Pricing. Because of these settings, the price displayed on your store may differ from what is shown in your Shopify admin >> Product page.

We've reached out a few times to clarify this and offer further assistance, but we haven't heard back yet. When you have a moment, could you please check your inbox or spam folder and reply to us? We'd love the opportunity to help resolve any remaining issues for you.

28 augusti 2024

If you're looking to make your Shopify store accessible to a global audience, the "Hextom: Translate & Currency" app is an essential tool. This app simplifies the process of translating your store's content into multiple languages and automatically adjusts currency based on the customer's location, ensuring a seamless shopping experience for international visitors.

Qwixx Shop
Storbritannien
7 dagar användning av appen
15 juli 2024

One of the best translation & currency App out there. Been using it for a while and we are pretty happy with it. Highly Recommended !!!

Qwixx Shop
Storbritannien
Ungefär 2 månader användning av appen
27 augusti 2024

I have been a seller for three years, and this is my first time writing a review, as well as my first time giving a negative one. I strongly suspect that this plugin's AI translation is overcharging. Today, I clearly had a quota of over 10,000 words remaining, but suddenly, I was informed that I exceeded the limit by several tens of thousands of words. The customer service representative claimed that it was the total usage from August 1st to August 24th. So, do you not have real-time tracking? Why did the word count suddenly increase by so much? Moreover, what is the point of your so-called limit? It doesn’t seem to impose any restrictions, so why did I exceed the limit by such a large amount? If I want to continue using your AI translation, I now have to pay extra to cover this so-called "instant overage." Isn't this forcing us to spend more? This is a very serious bug.

COTA
Hongkong SAR
Ungefär 2 månader användning av appen
Hextom svarade 16 september 2024

Thank you for your feedback, and we’re truly sorry for any inconvenience this has caused. We’ve reached out a few times to clarify the issue, but we haven’t heard back yet. When you have a moment, could you please check your inbox or spam folder and reply to us? We’d really appreciate the chance to help resolve any concerns.

17 september 2024

Incredible customer service and highly intuitive app. Language selector together with a currency selector is really the best way to go.

ALIFAAT
Nederländerna
20 dagar användning av appen
16 augusti 2024

With it offering free automatic translation in seven languages, how could I not give it a good review?

kikizap
Hongkong SAR
Ungefär en månad användning av appen
Redigerat 23 september 2024

No one is there to answer your query and help. I changed all the 200 + currencies with mannual exchange rate one by one manullay and they reset it to default from their end. On asking why, there is no such reply from their end. Total waste of time.

I am again adding my reveiw as of today 23/09/2024...still no one is replying and trying to help us out from HEXTOM

Who Wore Whhat
Indien
Ungefär en månad användning av appen
17 juni 2024

The language selector and the addition of 7 different languages to our website have been game changers. We can't do without HETOM anymore. Looking ahead, we know we can rely on them to make our online store accessible to even more markets.

QWIXX SHOP
Storbritannien
2 månader användning av appen
16 augusti 2024

Awesome app ! Well designed and intuitive, I had an other translation app that was much worse for much more. This one is more affordable, with lots of usefull features. Support is very reactive and competent ! Simple to use and very good AI translations

A must have !

Transforverse
Frankrike
En dag användning av appen