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Tired of this app and their extremely slow support, if i had the time to translate my store with another app i would do it in a blink. I have to fix everything myself with this app, however their HTML editor is total garbage, can't even paste the HTML code by one of my products into it, formatting is off, filled with errors and bugs, there's a lot of guess work too, as to which products you are ...
Abbiamo avuto esperienze con diverse App, e se tenete veramente al vostro business, questa è la prima a dover evitare. Piena di Bug che si intrecciano fra loro. In tutto questo l'assistenza non è mai online e ti risponde dopo giorni. Quindi per poter risolvere le problematiche i tempi diventano pressochè insostenibili. Non si giustificano e ti lasciano da solo a cercare di risolvere il tutto ...
Terrible app. It does not help you add any Hreflang and Canonical Tags onto the translated content.
Signed up the highest plan and paid for content translation by words for 8+ languages and get panelized for duplicated content by Google.
When you find out your SEO performance dropped it is late. We lost tens of thousands of revenue because of this app.
Support is lackluster at best, slow ...
This is not a useful app. The automatic translation is all or nothing, including archived / obsolete products, URL handles so your links break, etc. There is no way so choose what you want and don't want translated without a very tedious manual process. Choose something else...
You will spend a lot time to fix Bugs and wrong Translations and then again lol
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ASSISTANCE IS SIMPLY INDECENT. I wrote the first time 2 weeks ago because I have very annoying problem with translation of shop policy pages (the app translate only half of the text despite refresh). They answer me to send them the link of the page in order to fix my problem (and I did it) and then they disappeared. I wrote several emails replying to the agent who first contact me, but they didn' ...
Hi, we have replied the email 3 days ago, but did not receive any response from you. We have already sent another email, and waiting for you response. Can you please check ...
I spent almost 40 hours translating my store in June. I come back from vacation and all the translations are gone, and I see no way of getting them back. What a waste of time.
Well. First of all, I am not that person who likes to leave a negative review as I do not like to get one! Also, I am not an laier. Also, I understand that mostly ignorant people leave negative feedback as they are simply way too stupid to use something. Not always, I see smart people leave negative feedback too. Read my one and decide for yourself! The only positive thing about the app is that ...
BAD! Never work with this. Photos on different pages do not sync. Everything is translated incorrectly. Their answer there is a bug in it. Weeks later, still nothing has changed. How unprofessional you come across al brand. You pay so much money monthly for an app that doesn't work.
Thank you for your feedback.
The described issue was not caused by our app. Our app requires users to provide new image translations when you update your images. It does not ...
It's not even one star, but more like -5 stars. I found and installed this app last week. App stopped after 1000 free words telling me to buy more. It's OK, but the description says that you can have 20000 as a first time user bonus. I asked support to fix this, but got an answer that I already used app a year ago which is not true. I opened my store in March 2021. When asked to show me the log ...