Overall rating Based on 152 reviews
Only giving one star because there isn't an option for 0 stars. The app is broken and doesn't load your dashboard or list of 404 errors. Customer service (John) ignores your messages and does not reply to your concerns about the broken app. I'm working with Shopify to recover my lost money. I've now tried every 404 redirect app in the store and I can confidently say the grass is greener on the other side. Doesn't waste your time and money on this app; you're just going to end up finding a replacement anyway
WARNING! DO NOT USE!
Their site only need to have problems for a couple of hours and you'll be sales and paid traffic!
Very confused by this app. I have never left less than a 5 star review on any app I have downloaded for my store, but this one really disappointed me. I could not get it to work at all. The app does not automatically download all your problem 404 links, instead only the ones that the customer tried to access recently (since you download the app). I tried importing them all from google since I have a ton I need to fix, and that did not work either. I tried contacting support during the 3 day trial twice and never got any help. I am sure we got charged for the monthly fee, but still deleted the app. I am sure it makes things easier IF you can get it to work OR get some support. I understand that they are a small business but if you are going to sell B2B, you better prepare to offer support for your app to work for the many shopify store owners.
Bad experience. Support is non-existent. Emailed customer service for support...radio silence. Importing redirects does not work, it freezes up indefinitely. 15 hours to upload 400 url's and it finished with 0 imports.