语言翻译 AI Language Translate
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
评论 (731)
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It's a really crappy app. The reviews must have been obtained through technological means. It can't translate anything, and there's no support. It wasted my whole day.
Hi there,
I sincerely apologize for any inconvenience you may have experienced.
Since you haven't reached out to our support team yet, could you kindly share more details about your current situation? Our app can translate everything automatically using AI without any issues, so we look forward to hearing more from you.
Sincerely,
Alex
Very disappointed that the app has changed its pricing and is now charging even loyal/legacy, long-term users. I signed up with the expectation of grandfathered access, but now I’m forced to pay. This is not how you reward loyal/legacy users. Avoid if you expect consistent pricing!
Thank you for your feedback, and we're truly sorry to hear about your disappointment.
We want to reassure you that we greatly value our loyal and long-term users. While we’ve introduced paid plans, legacy users like yourself still enjoy several premium benefits for free under the new pricing structure. Over the past few years, we’ve provided continued access without charge, while consistently improving the app and releasing many valuable new features.
As we move forward, these paid plans will help us grow faster and deliver even better experiences for all users. We hope you'll continue the journey with us and enjoy what’s to come. That said, your feedback is heard and appreciated — it helps us improve.
Thank you for your support.
Transtore Team
Very, very garbage, the original code was still there after uninstalling, the redirection was never removed, and after I gave a one-star bad review, it prompted me to not be able to use the plugin anymore and did not solve my redirection problem, a very garbage app, bar none.
IF POSSIBLE TO LEAVE THEM -1000000 STAR I WOULDNT MIND
A COMPLETE MESSED UP TEAM AND PEOPLE
they asked to have access to my store to fix their app ,
they gave themselves the permission to delete my professional translation and keep my website with no translation, and then using their lousy app for a very extremely weird translation that has no meaning what so ever!!!!
THEY DELETED DATA FROM MY WEBSITE ,
I reported them to shopify , these people should not be trusted
after i faced them with what they have done ,they stopped answering me and they just ignored all my emails
I CAN NOT BELEIVE THAT APPS LIKE THESE ARE ALLOWED ON SHOPIFY !!
they should be completely banned from shopify !!!!
Hi there,
We sincerely apologize for the inconvenience caused and understand your frustration.
After thoroughly investigating the issue, here's what happened:
1. Our technical team, as per your request, worked to exclude certain elements like brand names and product vendors from being translated.
2. However, there was a misunderstanding while reviewing the video you provided. The team mistakenly believed you wanted to keep the entire menu untranslated by AI automatically.
3. In attempting to implement this, they removed existing content, which should have been confirmed with you beforehand.
We acknowledge this mistake, and we deeply regret the impact it had on your website. Rest assured, this has been a valuable lesson for our entire team. While this was unintentional, we understand the severity of the issue and are committed to doing better in the future.
Once again, we apologize and appreciate your understanding.
It's hard to use.
This app requires the installation of an extension, otherwise it cannot be translated
Their app doesnt translate the current content which doesnt make sense. I have over 2000 products and cannot edit manually. This is their response when I contacted them, just to let you know before you download it.
"If you've manually edited translated content or used an outdated translation app, you'll need to update the target language content manually when the default content changes. Our app prioritizes existing content, so auto-translation won't override your edits.
Currently, our app doesn't offer a way to bulk-remove all content; you can only delete the entire target language, which will also delete all manually translated content."
Stay away.
Hi there,
Going global with internationalization is not an easy task and requires considerable time and effort. The Transtore app was developed to address this challenge using cutting-edge AI technology.
However, as we discussed earlier, our AI never replaces existing content created by users like you. It’s challenging to distinguish 'old data' from what you genuinely want to retain. Ultimately, the decision on your desired content rests with you, not the AI.
Sincerely,
Transtore Team
Why do I have to have my store automatically translated, which makes no sense because I have a professional translation? please fix the problem!
Hi there,
I sincerely apologize for any inconvenience you may have experienced.
Since you haven't reached out to our support team yet, could you kindly share more details about your current situation? Our app can handle manual translation without any issues, so we look forward to hearing more from you.
Sincerely,
Alex
aucune rien ne fonctionne et j'ai pris le premium et télécharger chrome
impossible de charger les langues qui m'intéressent
Et aucune information simple
bref j'espère que ce sera pas facture tous les mois
merci
Good morning,
We're sorry to hear that you're having trouble with our app. We understand the importance of loading the languages you're interested in, and we want to solve this problem for you.
Have you tried contacting our support team for help? We are here to assist you and find a solution to your problems. When it comes to monthly billing, rest assured that we do not want you to pay for a service that does not meet your expectations. We are ready to examine your situation and take the necessary measures.
Please feel free to contact us through our customer support, and we will do our best to resolve these issues quickly.
Thank you for giving us the opportunity to help you.
We need to first test it this functioning or not yet as i am unable to test it all steps not finished yet
I'm uninstalled the app but is still working on my website
Hi there,
Our app utilizes the Theme App Extension provided by Shopify. Therefore, after uninstalling our app, there will be no residual code left on your store.
Furthermore, upon a quick inspection of your store, we noticed that there are two language switchers, one from ConveryThis and another from Weglot, currently active on your store, rather than the one from our app.
Since we haven't received any prior support requests regarding this issue before you left your review, if you suspect that any remnants of our app's code still exist on your store, please provide us with a staff account, and we will gladly assist you in resolving the matter.
Thanks,
Transtore Team